Verona Kitchen & Bar, Reviews Summary

Category: Italian restaurant Newton-le-Willows

Address: 51 High St, Newton-le-Willows, WA12 9SL, United Kingdom

Phone: +441925407047

Rating: 4.3
based on 155 reviews.

Food Quality

Pros:

  • "The food was absolutely exceptional!"
  • "Great food. Reasonable price."
  • "Lovely food and service to start with."
  • "The food and service were excellent."
  • "The food was fantastic, I loved the soup and my chicken cacciatore was so tasty!"
  • "Honestly the best pasta I've had in ages."
  • "Food was very good apart from one dish gluten free pasta."
  • "Absolutely stunning place. Staff are great. Food is amazing."

Cons:

  • "The food was overrated. Pasta was alright, though clearly not authentic."
  • "food was very good apart from one dish gluten free pasta was hard and dish returned."
  • "The food, while good, can be a bit inconsistent at times."
  • "I think their service was good, however the food was overrated."
  • "Not really an Italian restaurant. Food was bland."
  • "Food was okay but massively overpriced."
  • "The bread provided with the starters was hard and stale."
  • "Sadly our last visit was a great disappointment. Food sent back to kitchen 3 times."

Service Quality

Pros:

  • "The staff were extremely friendly."
  • "Service was good at the start of the meal."
  • "The staff were very friendly and helpful."
  • "Niamh our server was so attentive and seemed genuinely pleased when we enjoyed our meal."
  • "Been for our dinner this evening 4 adults 5 kids. Food was fantastic and the front of house and kitchen staff I couldn't praise any more."
  • "This restaurant appears to have it all! Wonderful food, fantastic service."
  • "Friendly staff great food that is served fast at sociable times and great cocktails for anyone to enjoy."
  • "We spent a lovely couple of hours in Verona yesterday lunchtime, the staff were charming."

Cons:

  • "Service was good at the start of the meal, however... the staff all seemed to not come near our table after we had finished our main meals."
  • "The service needs some work though. It got a little busier after we got our main and then we were never asked if we wanted more drinks."
  • "Service generally has been poor, long waits and when asked about waiting for nearly 1 hr, we got ignored twice."
  • "Very disappointed, went on a leaving party for one of our girls... The meal came it was wrong, I myself had to wait 15mins after everyone else had received their main."
  • "It was very busy (eat out to help out) and the staff were not attentive enough as a result."
  • "Service was slow considering there was only us in at the time."
  • "The service was slow, orders were incorrect but quickly rectified."
  • "Didn't think this rating was going to be 5 stars as we had a 35 minute wait for starters."

Ambiance and Atmosphere

Pros:

  • "Great ambiance. Lovely staff."
  • "Very relaxed atmosphere, great company."
  • "This is a really nice place for pizzas. It has a relaxed atmosphere."
  • "The atmosphere is nice and you can talk and chat."
  • "There's a lovely chilled, laid back atmosphere but service is also quick and personal."
  • "The decor is so lovely and rustic with twinkling fairy lights."
  • "Really lovely place. Ended up here after our works Christmas do. Great for when you want some tunes later on in the evening."
  • "The interiors are stylish and the atmosphere is super laid back."

Cons:

  • "It would have been 5 stars had it not been for the party of about 15 cackling, screaming women."
  • "Tables squished together we were sat smack bang in the middle of the room and kept getting bumped into by staff and other guests."
  • "The table was just a normal uncovered pub table nothing special."
  • "It's a small venue with lots of little areas and it seems they are trying to squeeze tables in every corner."
  • "We felt like we where in the way and couldn't wait to get out."
  • "The bar is a mess of a system with every other person ordering a cocktail because it's 2 for 1. The bar simply can't cope."
  • "Toilets resemble any city centre night club toilet the hand dryer had been pulled off the wall."
  • "Tables were everywhere splitting up the party."

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