Hannah Japanese restaurant Reviews Summary

Food Quality

Pros:

• "Some of the most amazing food one can imagine. Delicious, amazing flavours and textures."
• "The beautiful presentation of the food was more than matched by its taste."
• "All the dishes was delicate and beautiful, service very friendly and attentive and atmosphere relaxed!"
• "The food was incredible and honestly, perfect."
• "Expect a diverse, seasonal, and beautifully traditional selection of plates."
• "The chef and his team have created an intriguing menu using Japanese concepts, Japanese and local British ingredients."
• "The dishes were exquisitely presented."
• "Everything was meticulously prepared and was served with care."

Cons:

• "However, the quality of sea urchin and crab is not of top quality but understandable for its price."
• "The sashimi was just okay; one excellent, the other two - meh."
• "The starter was presented in an overly complicated way."
• "The food was hit or miss."
• "I just wish it were two smaller pieces as it was quite the mouthful and would have been nice to enjoy two bites instead."
• "The food presentation was superb however."

Service and Staff

Pros:

• "Attentive and lovely lady running front of house."
• "The staff were so attentive, the atmosphere was relaxed."
• "From start to finish, the staff were amazing, friendly, incredibly attentive."
• "The service was great too."
• "Having this Omakase at the restaurant listed in the Michelin Guide, I must hereby address the exceptional service provided by Ryu-san and his team."
• "Other than that, the friendly and professional service made it a very enjoyable experience."
• "Our servers - Ryu, and the rest of the team, were giving us tips on what to eat first and recommended us the best tea."
• "Very nice service even though at that time there was only one table in the restaurant."

Cons:

• "The restaurant owner is very unkind. She shouts at her workers, maybe in Japanese, especially when there are many customers around."
• "The waiting staff was rather undertrained in service."
• "The service - while full marks for effort of those in attendance. It seemed they needed at least 3 times the people to ensure a seamless experience."
• "The service was extremely slow, it took more than 4 hours to serve our omakase menu."

Ambiance and Decor

Pros:

• "Great seasonal presentation."
• "The atmosphere in the restaurant is relaxing and cozy."
• "The harmony flowed from the decor through to the dishes, such a calm atmosphere."
• "The ambiance is relaxing and the chefs and staff are friendly, attentive and smiley!"
• "Food is wonderfully made with so much attention paid to it from the chef. The ambiance is relaxing."
• "The atmosphere was very good. The restaurant is tastefully decorated."
• "The ambiance is relaxing and the chefs and staff are friendly, attentive and smiley!"
• "Lovely atmosphere, the food was excellent, the best japanese food I've ever eaten."

Cons:

• "However the bulding / facilities are not great, Which is a shame when you pay so much for a meal."
• "The design is really odd, with uneven wall boards and ugly ceiling pipes; the bathroom is along the same lines, behind an unsightly curtain."
• "- the round tables (2-4 persons) got a large centre pillar, leaving it little room for our legs."
• "There is an overpowering smell of incense as you come in."