Misato Reviews Summary

Category: Japanese restaurant London

Address: 11 Wardour St, London, W1D 6PG, United Kingdom

Phone: +442077340808

Rating: 4.4
based on 527 reviews.

Food Quality

Pros:

  • "The food is phenomenal, in particular the katsu dishes."
  • "Curry chicken katsu was amazingly crispy and curry was nice."
  • "The food was delicious, fresh and arrived very quickly!"
  • "The food is really the best, especially the chicken Katsu curry rice."
  • "The food is always fresh and the prices reasonable."
  • "The food is fresh and cooked correctly."
  • "The food fresh and tasty. We will go back also because the hostess is very friendly and that's one of the great things when you feel comfortable."

Cons:

  • "Tasteless Food. Chicken Katus Curry and Uton Beef Soup are the worst."
  • "The curry tasted cheap and slightly too salty, like those curry cubes you can get from an Asian supermarket."
  • "The food surprisingly was bland and that was a massive let down."
  • "The teriyaki sauces was not enough and one of the weakest I’ve tried."
  • "Japanese Curry was made from a commonly available commercial sauce."
  • "Really disappointed with tempura udon ... Their battered was really thick and horrible texture and I feel like eating from fake Japanese restaurant somewhere..."
  • "Not the best. Food is very greasy."

Service

Pros:

  • "The staff are nice, service is very slick and the prices are really quite cheap considering the quality and portion sizes."
  • "The staff are very nice and do the best they can to ensure you have a great experience."
  • "Despite the busy and high crowd turnover, the attendants remain hospitable and friendly."
  • "Even though there were a lot of people, the service was fast and super friendly."
  • "The good service is exceptional and we have felt welcomed."
  • "The service was very friendly and of a high standard."
  • "Service was great, with the staff really friendly and welcoming."

Cons:

  • "I used to come regularly but on the last time the staff was very rude just because my 5y kid was eating food from outside."
  • "The atmosphere of the restaurant isn’t great, some waiters seemed to give us sarcastic remarks if we asked for change and this happened on few occasions."
  • "The service was OK but we had to remind the waitress of things we ordered and not received."
  • "Staff are too busy and there is no organisation because of that there are massive queues to wait and order once seated."
  • "They charge service charge, which is crazy considering the level of service."
  • "Service was also poor but probably because we went on a weekend."
  • "Service was pretty awful, seems like they are rushing through everything and put me at a table with someone else when the place is half empty."

Ambiance and Space

Pros:

  • "It's a very cozy and casual Japanese restaurant."
  • "The interiors are quite active with authentic setting."
  • "Small and cosy family atmosphere."
  • "It's a great casual place - very student vibey and chilled."
  • "The atmosphere is nice and the staff is friendly."
  • "An intimate and family feel restaurant."
  • "The restaurant itself is very plain and almost canteeny but the quality of the food, the price and the atmosphere/ service more than make up for it!"

Cons:

  • "The place is quite small and may feel a bit crowded, busy, and a little bit messy due to that."
  • "Older child friendly. there’s not much space for a buggy. Not really wheelchair friendly, stairs going to the toilet."
  • "But, the place was really packed and the tables were arranged quite tight, so to me it feels slightly claustrophobic."
  • "The atmosphere in here is the biggest problem - it’s very big, very dull, and everyone is on top of each other."
  • "Ambiance wise, it's a fairly basic restaurant and they have tried to accommodate as many tables as possible."
  • "Only dropped the fifth star because the environment could be better - a little cramped, a little dingy."
  • "Seating is fairly close to each other & no real ventilation."

Price and Value

Pros:

  • "Amazing place with affordable Japanese cuisine for less than 6 pounds in a uptown area."
  • "Every time we head to London, Misato is one of our first places we think of. Extremely affordable and the food quality is great."
  • "Little Japanese restaurant that serves big portions, tasty food and is very cheap!"
  • "Excellent value for money, huge portions, fast service and tasty food."
  • "The portions are generous and at a fair price."
  • "Very affordable price for the quality, especially in the middle of town."
  • "The dishes are generously sized and very affordable."

Cons:

  • "Food was fairly nice, if a little pricy."
  • "However, for what it is the food was very expensive."
  • "The menu is very cheap for the portion provided, but unfortunately the food quality took a hit."
  • "Although beware, the menu prices online aren't the same as the restaurant (the restaurant is more expensive)."
  • "Of course, as is to be expected this place is now charging about the same amount for the dishes as every other place in the area (£15ish)."
  • "Prices are good for central London however the interior and decor feels like you're in an old dated cafe."
  • "Why do places have to increase prices so much they lose their valued customers."

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