"Service is impeccable a massive well done to the brewery and all the staff."
"The staff were great. The bar was busy but well run with little waiting time."
"Young staff, polite, friendly & welcoming."
"We booked for our son's 18th birthday and there were 21 of us. The service and the food was 1st class."
"Staff were excellent, polite, courteous and efficient."
"The waiting staff, the manager Jamie, and Jack, could not have been more attentive if they tried!"
"Staff were great too, attentive, friendly and accommodating."
Cons:
"Then she said that the printer wasn't working at the time when we ordered so the kitchen hadn't got our order."
"The service was terrible and slow."
"We walked in and waited 19 mins at the counter until eventually we were asked if we'd booked a table."
"Service was really poor. Table had been booked for 5:00 but wasn't ready until 5:20."
"Appalling customer service, table courtesy and staff hovering."
"Unfortunately the service is poor, lots of staff but only 1 really working."
"Waitress at the time didn't appear happy over it and had an attitude."
Food Quality
Pros:
"the food if great"
"The food was fantastic and large portions."
"Good food. Good prices and the pasta dish was generous."
"The buffet food was fantastic, thank you Steve Robinson and the team!"
"Food was hot and delicious, presented very well!"
"The food was outstanding and served quickly and together, not easy with such a big table."
"Food in Dantes was fantastic, service was superb."
Cons:
"The cost of the food is high, in comparison to other 'pub' foods. It was not worth it."
"The lasagna one of my party had tasted like jar sauce and couldn't find the white sauce just too much thick stringy tasteless cheese."
"Poor food Luke warm at best"
"The food diabolical. The special starter of tear and share was actually frozen in the middle."
"The pub was rather cold and the food very bland."
"Her 2nd course arrived which was tasteless to the point of being inedible Lasagne awful just awful."
"The dishes were then bland and very average tasting."
Ambiance
Pros:
"More of a drinking pub vibe now rather than a restaurant feel about the place."
"The atmosphere was friendly and well laid out."
"Nice atmosphere, but food was average and expensive for what it was."
"Lovely quiet beer garden that is amazingly quiet considering it's on the main road."
"the atmosphere is cozy"
"A nice warm welcome when we entered the pub."
"The restaurant was lovely, tables laid out with cutlery, crockery and wine glasses."
Cons:
"The place is starting to look tired. Ripped seats, chipped tables, areas of the ceiling re-plastered but not painted, spotlights held in with tape, cobwebs on lights."
"Toilets not clean, tap still loose, lacks attention to detail for prices charged."
"All of management were drinking at the bar apart from one, will not be returning myself."
"Dirty glasses."
"The place looked very clean and tidy, somewhere we were thinking about having a family meal the following day. We will not be now after our experience."
"main meal tasted like a bowl of salt"
"Unable to accept criticism, when burger was presented on large stale bread with no dressing, was horrible, and management approached our table, sat down and spoke directly to us."
Value for Money
Pros:
"didn't cost the earth either"
"Had a fabulous meal with the family for dad's retirement. Fabulous value for money especially on a Sunday and the food was perfect."
"The food was good and excellent value for money."
"food was really good and didn't cost the earth either"
"The food was excellent and good quality and well presented.. Drinks a little Pricey, but they are everywhere at present."
Cons:
"Overall the food and especially the drink is expensive, they get 4* because the service was so good."
"Main meals are small potions, tapas better value for money."
"Very basic food not somewhere I would go back to eat."
"A decent menu but portion sizes aren't great for the cost."