The Madisson Reviews Summary

Decor and Venue Aesthetics

Pros:

• "The Maddison has ample parking, elegant decor and staff who are attentive and efficient to your needs."
• "Layout and arrangement of hall was very impressive and I can see why this venue is in high demand with it recently been refurbished."
• "Beautiful spacious venue with great hospitality."
• "The venue itself is great, very grand and spacious."
• "Both stages and the decorations for the different events, were elegant and stunning."
• "The venue is an architectural masterpiece, the management and staff are very helpful and supportive."
• "The venue itself is beautiful and spacious. Best venue hall in Bradford in my experience!"
• "Venue itself is new and modern, looks great."

Cons:

• "Attended a wedding. Food was yummy, and overall, setting was pretty. But if you have attention to detail, you'll quickly notice a lot of flaws."
• "WC conveniences are NOT in convenient locations. Most have broken seats and very filthy and wet!"
• "Nice venue, clean and well organised. Little cold though as expected in December."
• "Only downside was the bathroom not being downstairs and the limited parking."
• "Had the most exquisite service. Thank you Riz and his team for such a wonderful and memorable time. The food was spot on and the staff where so professional. Keep up the good work guys!!!!"

Food and Catering

Pros:

• "The food at this wedding venue is without a doubt one of the best I’ve ever had. Served hot, presented well and refilled often."
• "Attended 3 wedding ceremonies here and each time had consistently delicious food and excellent service."
• "The waiters and waitresses were attentive to detail and were quick in dealing with queries from the guests."
• "The food on both occasions was absolutely delicious, definitely a 10/10."
• "The culinary offerings were truly remarkable, and the staff exhibited a remarkable level of hospitality and attentiveness."
• "Food was fine, and the service was quick."
• "The food was absolutely delicious and the service was exceptional."
• "The food was very nice and the staff very helpful and always on the go."

Cons:

• "Food was served very quickly with no time in between courses, the waiters are very eager to clear the table."
• "Food is a huge part of weddings for guests. It was like a drive through dine in."
• "Food was yummy, but food was served in such a rush."
• "The food however was served very quickly with no time in between courses."
• "The food was served 1hr 45mins later than advertised on the invite, so the venue was rushing out the food."
• "However, the in house catering was a complete letdown. Food was horrible."
• "The tables had 12 people on each table. Knees were banging against each other and was extremely cramped."

Service and Staff

Pros:

• "Manager Rizwan looked after the wedding and us all as a family all throughout my sisters wedding."
• "Went to a family wedding at the Maddison over the weekend. Lovely venue, great food, good service by the staff."
• "The owners and staff were exceptional in dealing with not only our queries but those of our families and guests."
• "The service that was given by the team at The Madisson was second to none."
• "He [Riz] completely took care of arrangements on the day, all the important details and was exceptionally well organised."
• "Excellent venue MashahALLAH. Very welcoming staff."
• "Staff were genuinely friendly and helpful. The management and staff went above and beyond to make everybody comfortable."
• "The staff on site were also very pleasant and helpful."

Cons:

• "The waitress of our table with a huge face on, and literally throwing trays of food onto the table."
• "Switched the air con off and everyone was literally melting in that place! It was horrible."
• "Absolutely disgusting. Please think twice before booking."
• "People pay a lot of money for venue but as it caters for a special occasion then things do over run a bit. No leeway in the timing."
• "Very bad customer service. People pay a lot of money for venue."
• "Whole event felt overly formal and structured with the service. I like organisation, but they were rigid in their approach."
• "Extremely horrible customer service. Booked for a look around and he couldn't get us out of there quick enough."
• "Arrived to run a photo booth, Beautiful place can't fault it. But the professionalism and attitude of one of the owners/manager, was absolutely disgusting."