Sutton Aesthetic Dentistry Reviews Summary

Communication and Professionalism

Pros:

• "Dr Omair Afzal himself is a true expert in his field, and his passion for dentistry shines through in the care he provides."
• "Dr Omair was excellent with me and explained everything to me every step of the way."
• "Dr Faizan made me feel at ease throughout my whole procedure and I’m so happy I went through with getting the work done."
• "I was kept fully informed during the whole process and was fully aware of what to expect."
• "Dr Omair Afzal provides a first class service throughout and I couldn’t be happier with the results."
• "Omair gave me confidence and made it easy."
• "I would highly recommend this practice. Really welcoming and professional."
• "I have always been extremely happy with the thorough, careful, thoughtful, and kind care received from him and  his staff."

Cons:

• "However, Dr Afzul was stand offish from the minute I entered the room."
• "Dr Omair Afzul was terribly rude and dismissive, he seemed jumped up and defensive."
• "Not really someone who leaves reviews but I must say the receptionist who works there is a piece of work. Absolute hostile woman."
• "Management should get rid of this rude and unhelpful receptionist I spoke with today."
• "The receptionist was really snotty with me on the phone."
• "When I called Sutton Aesthetic Dentistry to follow-up, I was told my deposit was non-refundable and asked if I wanted to book another appointment."
• "Absolute hostile woman, never smiles and makes me uncomfortable every time I go there for appointments."
• "Before I could even show him how the retainers fit he told me that them being loose was not a possibility!"

Treatment and Results

Pros:

• "Just completed my treatment with Dr Ali and his team to have a dental bridge fitted, and have to say I am delighted with the results."
• "I am so so happy with the results of my teeth !! Huge thank you to Dr Omair Afzal."
• "Absolutely delighted with my new teeth! Have been so self conscious of my front top teeth for years and finally was able to get them done."
• "I am over the moon with my results! The process from start to finish was quick and easy."
• "I had 6 porcelain veneers and whitening and the result is phenomenal."
• "I had my teeth straightened with braces last year by Dr Omair. Extremely happy with the results, took less than 6 months and my teeth look amazing!"
• "I am so glad i discovered this practise as am I really happy with the outcome of my treatment!"
• "Absolutely fantastic dentist can not recommend them enough, had clear braces on for 5 months and my teeth look amazing."

Cons:

• "Went to this dentist last year, as I had a dead front tooth. The dentist said they only treatment was a veneer. When I said I didn’t want that he was very dismissive."
• "Therefore, I have wasted £44 to get nothing but a bad mood."
• "She never got back in touch."
• "Obviously the retainers are plastic and will not last forever so it was not long before I ordered 2 more sets. The first 2 sets was fine but the 3rd set I felt was just ill fitting."
• "I rang the practice to inform them and spoke to a lovely women who told me that I just needed to get used to them and go back to wearing them 24/7 again. My teeth have moved (very slightly) back to original position."