CAP City Dental Reviews Summary

Professionalism and Expertise

Pros:

• "George's professionalism and wealth of experience."
• "Dr. George Druttman's practice is professional and welcoming."
• "George has been so professional, caring and clearly has a wealth of experience within dentistry."
• "He knows his stuff. I have had great care over the duration from him and his team."
• "He is very knowledgeable, highly skilled, and takes great pride in his work."
• "He is clearly a very experienced and skillful dentist."
• "Dr Druttman is probably one of the best dentists in England."

Cons:

• "He's simultaneously rough, not up on the latest techniques, and expensive."
• "It's unclear whether Dr. Druttman is just incompetent or if it's a ploy to keep you coming back to his office over and over again."
• "Absolute butcher and bully."
• "He pushes you to get more and more expensive treatments."
• "The quality of is work is so poor that you will need to have it redone."
• "Dr. Druttman preys on patients with dental anxiety."
• "It's hard to believe the positive reviews, which is what lured me into his clutches."

Customer Care and Comfort

Pros:

• "George and his team did everything they could to keep me comfy - changing the music, adjusting the anaesthesia and adjusting the level of the happy gas."
• "Relaxing gas was administered to help with my dental anxiety and some noise cancelling SONY headphones blocked out any and all noise from the procedure."
• "I'm usually quite anxious when it comes to going to the dentist but Dr George put some of my favourite music on in headphones, which made it a much more pleasant experience."
• "I was given Ja-Relaxing Gas and noise canceling head phones, I almost forgot I was in the dentist chair."
• "I would definitely recommend CAP City Dental especially if you're anxious about medical procedures like I am."
• "All the staff at Cap City Dental were always helpful, kind, caring and always held my hand when I was scared."
• "His team are lovely. If you are a bit nervous about dental procedures, Dr Druttman and his team will put you at ease."

Cons:

• "Why would so many people talk about their anxiety, unprompted in online reviews?"

Quality of Dental Work

Pros:

• "Within two visits of 2 hours I have a more aesthetically pleasing smile and far whiter teeth."
• "I couldn't be more satisfied with the results delivered by Dr Druttman at CAP City Dental."
• "I am still very satisfied with it - the built up bits and the reduced bits are still as strong and smooth as ever."
• "I have had extensive work done with my teeth and never suffered any problems after the treatments."
• "I have the utmost confidence in his dental work."
• "Both of my treatments went smooth and pain free."
• "The service and quality of finish was impeccable."

Cons:

• "The work is expensive compared to some other dentists but I've seen cheaper alternatives before and have ended up paying even more to correct mistakes."
• "Not necessarily the cheapest dentist out there but in my book definitely worth it."

Customer Experience and Satisfaction

Pros:

• "I am really happy with the end result. Thanks!"
• "I now have fearless trips to the dentist, my teeth are great and I have had my smile improved."
• "I am so glad that I chose CAP City dental and I can certainly say that my experience there has almost relinquished my dental anxiety."
• "I would highly recommend for people seeking quality treatments."
• "I would highly recommend Cap City Dental."
• "I would fully recommend this dental practice and it fully deserves the 5 stars."
• "I can highly recommend Dr George Druttman and CAP City Dental."

Cons:

• "The reviews for CAP City seem to be a bit varied, many excellent but some reviewers venting some spleen."
• "Read the positive reviews carefully. Not sure all of them are real."