The Horse & Jockey Reviews Summary

Food Quality

Pros:

• "Food was great, sea bream on tomato infused linguine I doubt could be bettered anywhere."
• "Food cooked well and tasty."
• "Had a bolognese and risotto which was beautiful and very generous portion sizes."
• "This was by far the best food I have tasted everything we ordered was cooked to perfection highly recommended."
• "The meals we had were spot on, cooked on site, cannot fault it."
• "The gravy was thick and flavourful. The roasted garlic and veggies really completed the dish."
• "The food was delicious with decent sized portions."

Cons:

• "Their food makes Tesco meal deal seem like a visit to The Ivy but costs 10 times more!"
• "£12.95 for bangers and mash, fine for decent handmade sausages, and nice potatoes. Not so good for cheap sausages from the freezer and lumpy mash."
• "Lasagne and schnitzel tasteless."
• "The food as a whole was pleasant, we had the trio of fish and the salmon was really not nice and tasted dry and frozen."
• "The seafood pasta was dry with a definite taste of stock cubes."
• "The food was terrible and overpriced."
• "We ate there today outside and was very disappointed the waitress got our order wrong and when our roast dinners came they were tasteless and had no seasoning and the green beans were cold! Definitely not worth £14 a meal."

Service

Pros:

• "Organised team with great friendly service."
• "The gentleman that owns/runs it was very lovely and welcoming and looked after us so well."
• "Franco went above and beyond for me and my family and we would highly recommend."
• "Brilliant service from Anita. Couldn't have been more helpful yet professional and friendly."
• "Service was excellent, very attentive."
• "The staff were very friendly and attentive."
• "Very friendly and professional staff."

Cons:

• "Disgusting customer service from Franco the landlord."
• "Service very slow after waiting 45 minutes had to chase up order."
• "Staff had been eating, chatting and drinking behind the bar and didn't bother to come over."
• "The rather arrogant gentlemen, who I believe was the Bar Manager, only seem interested in moaning and getting all the tables fed and out the door as quickly as possible."
• "Service very good .but the food took almost half hour to come didn't look good."
• "Unfortunately my daughter and I went for a meal tonight and the service was very poor."
• "Food average, service terrible."

Ambiance and Location

Pros:

• "They're dog friendly too which is really useful."
• "You can even Paddle board or Kayak from the jetty (eventually goes to Hamble Marina)."
• "Lovely atmosphere and a very understanding landlord with a specific entrance for the wet ones coming off the water."
• "Finally the beautiful wooden structure made for pleasant views next to the river and had string lights and heaters running throughout, so you could not get cold despite the rain!"
• "It has outside seating by the river both in the shade and in the sun."
• "Delightful place particularly on a sunny day when one can sit beside the River Hamble."
• "The place is amazing in summer time with a lovely path through the woods and a small river."

Cons:

• "Also my family had to keep their coats on yesterday as it just wasn't warm enough inside."
• "Shame the council still haven't sorted out the bridge outside leaving only one exit to the car park."
• "Just a real shame about that road noise."
• "Just a shame that after the refit it's just had they don't seem to welcome families now."
• "Was told we only had an hour to order and eat and then would have to leave."
• "Aside from the rather hostile sign outside directing river users and dog walkers to the side entrance, the greeting was less than friendly."
• "BUT PLEASE HAVE SOMEWHERE EASY TO GET OFF THE BOAT instead of deep mud and slippery surface!"

Value for Money

Pros:

• "Prices are fair, main courses were £15-£17 but they also do pub grub."
• "Not the cheapest but worth every penny."
• "Excellent value for money, nice atmosphere, friendly people."
• "Lovely food, which although quite pricey, is worth the money."
• "Meals were hot and very well presented with varied vegetables making a most enjoyable end to our visit."

Cons:

• "Quite expensive for what is basically Wetherspoons quality."
• "I hear the tapas is great but I thought it was too expensive for such little portions."
• "As expected the prices are not what we would class as fair."
• "It is also expensive to eat there now."
• "Food and drinks over priced as well."

Menu Variety and Dietary Options

Pros:

• "Gluten free, Vegetarian and Vegan options are all available."
• "Food selection is a bit limited but all what we tried was amazing."
• "Lovely to have some vegan options especially for dessert."

Cons:

• "Then after taking our drinks order we learned they had run out of Peroni."
• "As we ordered a wild mushroom and chicken risotto we were told they had run out."
• "Food selection is a bit limited."
• "Would be even more improved if they had some better vegan main courses."
• "Asked for a fruit shoot for my 2 children and was told they don't sell them or anything like that."