Plough Reviews Summary

Food Quality and Variety

Pros:

• "The food was super tasty, and the prices were reasonable."
• "Both of us ordered steaks, and they were cooked just the way we wanted."
• "The food came nice and hot and was delicious!"
• "Steak was the best I've had in ages."
• "Really enjoyed the food, one of the nicest vegan chili's I've eaten."
• "Had the carvery. Meat was good but most other stuff not hot enough."
• "Food was very reasonable prices and nice and hot when it came."
• "Ordered two meals today excellent even grannie couldn’t eat all hers."

Cons:

• "Took over an hour and a half to get food. Taste was lacklustre, and the chips were cold."
• "Had a family roast here today. Absolutely delicious. Very tentative staff, nothing was a problem."
• "Unfortunately made an error as we do more places each week and mixed up review."
• "Waited over 30-minutes for food, peas dry and cold."
• "Had dinner tonight, our first time in a while. The steak was delicious!"
• "The food is really good and reasonably priced."
• "Nice place,staff were friendly,meals came out quick."
• "Food less than average, order processed wrong by guy on the till, no salad in stock."

Service and Staff Friendliness

Pros:

• "The service was good, the food was super tasty, and the prices were reasonable."
• "The staff was friendly and helpful, showing they care about their customers."
• "The young lady who served us was really polite."
• "Dave, the new landlord, has definitely turned this pub into a place to go."
• "The staff are really friendly and go the extra mile to make sure everything is okay."
• "The barmaid was great! We'll definitely go back."
• "The person in charge was fantastic. He managed the upstairs area all by himself on a really busy night."
• "The manager was very polite as well as the staff."

Cons:

• "Took over an hour and a half to get food. No apologies, no comment beyond a weak smile and a shrug."
• "Horrendous place for a night out. Both bar staff & door staff rude."
• "Service was good, but cannot comment on food, as we didn't order any."
• "Manager is rude and miserable. They kick children out at 9 despite it being a family event."
• "Unfortunately the issues with this pub became obvious when we realised it was being run by a group of teenagers."
• "Waited over 30-minutes for food, peas dry and cold."
• "Took ages for food order to arrive, we went on a psychic nite and had 10 mins to eat our food before it started."
• "Not the nicest Marstons pub I've eaten at, portions very small."

Ambiance and Atmosphere

Pros:

• "The restaurant is spacious, and even though it wasn't packed, the atmosphere was really pleasant."
• "We stayed for a few drinks after the meal because the atmosphere was really nice."
• "You'll enjoy the welcoming atmosphere and excellent service here."
• "Loved the food, especially the vegan chili – one of the best I've had."
• "The overall experience at The Plough is exceptional, making it a standout choice."
• "Lovely atmosphere. Well all I can end on is well done to all and complements to your amazing chef."
• "It's great to have a pleasant atmosphere again, and the owners are friendly."
• "A great weekend with friends, imagine living near a pub and complaining it’s loud."

Cons:

• "Horrendous noise all day from this dive. Wouldn't turn it down despite numerous complaints."
• "Unfortunately, it used to be a lovely pub on a river but the new owner has turned it into a really rough, loud party venue."
• "Trouble is..... the food sucks. Avoid unless you want to be profiled and treated poorly."
• "It's alright for a quick pint, bit littered with young chavs at weekends."
• "Had a family meal here on a Tuesday, my meal was awful and it wasn't the only one."
• "Went in the evening of the 28th November. My boyfriend had fish and chips. The fish smelled very strongly."
• "Wish I could give 0 stars, Service is awful, hour and a half wait and still no food."
• "Terrible service booked a table, got there early was told no roasts left."