Golden Union Reviews Summary

Service

Pros:

• "But the service was great, the staff were friendly."
• "The staff were lovely, especially the friendly waitresses."
• "Service was friendly and efficient."
• "Friendly staff and bustling with people!"
• "Very friendly staff with prompt service."
• "Service is quick and efficient and friendly despite the constant churn of customers."
• "The service was good, the waitresses were nice and helpful."

Cons:

• "We had to grab the staff's attention in order to order and to pay even after they had cleared our table."
• "Staff were robotic-like and acted like they wanted to go home."
• "Two of the waitress seemed like they would rather be dead than be working."
• "Had to wait To be seated firstly, the table service was extra slow."
• "Service was quite slow however there was a queue and only a few members of staff."
• "Very very bad service. Not the right people to help."
• "The service however although not terrible, is somewhat lazy."

Food Quality

Pros:

• "Loved their extra crispy haddock."
• "Dish was served hot, batter was nice and crispy, fish was fleshy with a slight hint of sweetness."
• "Absolutely the best fish and chips in town !!! Fresh cod fish and fresh chips fried at the moment ! The cod was crispy and tender inside ! Chips crispy and traditionally seasoned!!"
• "Everything on their menu is made fresh from scratch - nothing frozen or ordered pre-made."
• "Cod was breaded perfectly and was very crispy on the outside. Inside was cooked perfectly and had great flavor."
• "Fish was fresh and perfectly fried. Batter was light and crisp."
• "The fish portion was huge, and fried perfectly - simple, well-executed, not greasy and with a good crunch."

Cons:

• "It’s quite pricey too for the quality and size you get."
• "Chips were quite hard."
• "Good but greasy fish."
• "Cod fish size has gone way smaller."
• "Tasty fish and chips, but the fish was quite oily which caused the breading to become soggy on the bottom."
• "Fish tasted bland, chips were very pale and soggy, mushy peas were extremely mushy and tasteless."
• "Was completely underwhelmed by the F n' C, very oily, a pool on the plate when done, batter not crispy or that tasty, soggy fries."

Ambiance

Pros:

• "Family run business and good clean space to eat and drink."
• "Good fish and chips shop with cool interiors."
• "Lovely food, staff, lighting and music."
• "A really fabulous fish and chip shop, with a plant based menu."
• "It is quite nice and clean place. I like their red flooring."
• "The vibe of the restaurant is that of an American diner but with British soul."
• "The place’s atmosphere was amazing, it had such a cool 80’s diner vibe."

Cons:

• "Just one down side, the ventilation isn’t great so you smell like fish & chips after the meal."
• "I was quite disappointed with the atmosphere, the music was very loud and it was playing only the Lady Gaga playlist."
• "although it was a bit smelly inside, we left with some greasy smell in our clothes."
• "The overall atmosphere in the restaurant is a bit meh."
• "Ambient lighting was irritatingly red."
• "It's a crowded place, very noisy, and alive inside."
• "Wouldn't advise sitting in front of the bathroom though, not just cause its really cramped but unless you like getting a whiff of the toilet each time the door closes, I don't think you'll find it pleasant."

Value

Pros:

• "The price is affordable and service is good."
• "Price is a little high but the quality is excellent."
• "Prices were appropriate for the location where it is."
• "Service was good and quick and it's reasonably priced for Central London."
• "Price is extremely sane."
• "Reasonably priced."
• "Fine price for central."

Cons:

• "One caveat: if you pick up your food you may end up waiting 15-20 minutes."
• "The price was high. I think I paid 18£ for just the plate including 1.99 service charge."
• "there a 12.5% service charge included in the bill."
• "Very overpriced if you chose to dine in."
• "Honestly, £23 for fish and chips is a bit crazy."
• "Really did not like the flavor...There is a 10% service which is added at the end, making the whole meal very expensive."
• "For what you get, it is overpriced."