Yorks Cafe & Coffee Roasters Reviews Summary

Customer Service

Pros:

• "Absolutely wonderful staff!"
• "The service was friendly and the atmosphere was great."
• "The staff is always very very friendly and the food spot on."
• "Staff were excellent and friendly (and happy to recommend other places to eat, always a good sign)."
• "Instantly greeted by a friendly and happy lady."
• "Staff are also very friendly and welcoming and they bring your drinks to the table which is a nice touch."
• "The staff are really friendly no problems."

Cons:

• "Do not recommend and will not be returning due to the horrible customer service."
• "Unbelievably poor customer service!"
• "Had to ask for table to be cleaned after sitting at a very dirty table for ten minutes in full view of the staff."
• "The waitress's ability to do her job was questionable and she did not do her job properly to communicate and assign seats."
• "We left without being served or acknowledged."
• "Went with my sister around 5, the staff was very very unwelcoming."
• "Staff are extremely shoddy."

Food Quality

Pros:

• "The Arabian eggs are wonderful as is the eggs Benedict."
• "The eggs were cooked to perfection, the portion size was perfect, and the home made hot sauce was delicious."
• "The variety of food on the menu offers something for all sorts of palates."
• "Coffee rich and delicious."
• "They roast their own coffee beans here and the baristas know how to make an amazing flat white."
• "The food was really nice."
• "Delicious food."

Cons:

• "The hot drinks were not hot, had to get them remade."
• "Below average food and portion size was really small."
• "Chocolate cake tasted like raw margarine."
• "The scrambled egg was overcooked, the bacon was fatty, the sausages were not to our taste."
• "The food was decent but most definitely overpriced, it was nothing beyond average."
• "The food was sitting in a pool of fluid which was gross."
• "The baked beans were mixed beans, not what was expected."

Ambiance and Decor

Pros:

• "There’s a few power points and a range of seating types to cater for everyone."
• "Lovely surroundings and decor, and it's a warm, cosy place to have a coffee and a bite to eat."
• "Really funky venue, good place to work from or meet up with friends."
• "The atmosphere was nice and along with the trendy decor, it's a pleasant place to have breakfast."
• "Great atmosphere of people working and just meeting up."
• "The decor is very clean and continental feeling. Quite airy and relaxing."
• "Stylish decor and a lovely atmosphere."

Cons:

• "But was distracted by the slightly too loud background music and the slamming of the front door."
• "The place is terribly cramped, you can’t get to a table or the bar or toilet without half a dozen ‘excuse me’s."
• "Popular so can be a bit loud and maybe not suited to something like studying at busy periods."
• "The floor was filthy."
• "Toilets are pretty dodgy and the end of the bar is a bit of a mess."
• "The place is very cramped and uncomfortable."
• "water all over the floor with a wet sign up but no effort to mop or clean it."

Value for Money

Pros:

• "They offer good coffees at reasonable price."
• "Tasty cakes for a fair price."
• "Prices were more than reasonable."
• "Well priced for the quality of food."
• "A healthy portion size and quality produce - what more can one ask for."
• "All for under £14, I'll definitely be visiting again."
• "The staff were nice enough to give us a reduction on coconut n rhubarb cake because it was a small slice... small but delicious."

Cons:

• "The food is a little overpriced."
• "Not an everyday place due to the price!"
• "5£ for one slice of banana bread's a bit steep."
• "It was tasty but not enough to justify the price: £33.50 for 2 breakfasts."
• "Slightly more expensive that a standard coffee shop but you really are paying for a good service and quality here."
• "Cold plates and tepid food."
• "It wasn't worth to pay £10 each for the food. I hope they could improve it."