Moosteak Reviews Summary

Food Quality and Variety

Pros:

• "The filet mignon was the highlight – perfectly cooked and delicious."
• "The food was delicious and the nicest I have ever had in a restaurant!"
• "The mixed special and a cheeky dessert platter... very moreish indeed."
• "The wagyu sliders were flavorful, and the filet mignon was perfectly cooked and delicious."
• "The Mala King Prawn: the flavours perfectly collided with each other, rich creamy sauce with a sharp hint of chilli."
• "The most tender and succulent meat I have ever eaten, it was literally melting in my mouth."
• "Food is always fantastic, the presentation is amazing."
• "The strawberry mojito tasted great."

Cons:

• "The burger was moist, didn’t have the mind blowing richness I was expecting for a £16.50 burger."
• "The food took quite a while to come out after ordering."
• "My Portuguese salmon was barely seasoned with salt and pepper."
• "The mashed potato was just bad, I think even Nando's is better."
• "The steaks were quite disappointing, especially for a steakhouse."
• "The food was OK, but very overpriced."
• "Our burger and the steak were good, but the mixed meat platter was mainly a plate of bones."
• "The steak was tough and overly fatty."

Service and Staff

Pros:

• "Service was amazing, and the atmosphere is cozy."
• "The service was absolutely amazing, very friendly and welcoming."
• "Staff are also great and always efficient, happy and polite."
• "Staff were kind and periodically asked how we were doing."
• "The staff made it welcoming and full experience."
• "Highly recommended for their service alone."
• "Staff were attentive and lovely."
• "The waiter, even though it was a packed sitting, could not have been more helpful, polite, attentive, and professional."

Cons:

• "One thing which really upsets me is the check backs on the table once the food is served? 0 points."
• "The person serving us came across quite wooden and not very friendly/welcoming."
• "Service could do with some improvements."
• "Food took so long to arrive, which is the only negative thing I could say about this place."
• "There were some issues in the kitchen that we weren't aware of."
• "The waiter/manager lied to us “ we're very busy” in the meant time including our table there were 2 others."
• "The front of house staff were very awkward, and barely made an attempt to talk to us."
• "Be prepared for long waits and be denied access to tap water."

Ambiance and Decor

Pros:

• "The decor was contemporary with warm settings and looked stunning."
• "Very cosy, good ambient lighting, decent decor, excellent cleanliness."
• "It's a nice small, intimate venue and well located."
• "For a place mid England the atmosphere was so relaxing and such a classy evening out!"
• "The decor is nice, the prawn and chicken dishes were alright."
• "Fantastic food, relaxing atmosphere, friendly staff, comfy seating."
• "The sophisticated atmosphere with vibrant lights and quirky menu options."
• "Restaurant is very nice looking and friendly staff."

Cons:

• "Service was a little bit slow which was surprising as we were the only people in there."
• "The wait for food was also very long, especially considering how we were the only people at the restaurant."
• "Our table only had two each drinks because every time you order a drink the menu would be taken back."
• "Didn't have any check backs on our meal."
• "Although we felt too bad to say this at the time and didn't give them a chance to rectify it."
• "Ask for 5 extra minutes to look at the menu and the waiter didnt come back for At least 20-30 minutes."
• "Waited in the restaurant over an hour and half before seeing any starters."
• "What appeared to be the manager had no respect for staff."

Value for Money

Pros:

• "Prices are very decent for this quality."
• "I appreciated the option to bring our own drinks to save some cash."
• "The food here is of a really high quality and so tasty."
• "Went to celebrate my daughter exam results and the management were kind enough to put congratulations balloons."
• "Bring your own booze (BYOB)!"
• "The restaurant itself looks beautiful and always clean and well set up."
• "Iv ate at every ‘big’ steak house and paid triple what I paid here tonight."
• "And to top it! BRING YOUR OWN BOOZE!!!"

Cons:

• "Ordered a Roy Rogers mocktail, which was supposed to be garnished with a cherry, there was none."
• "Essentially £6.50 for a coke with some grenadine syrup."
• "The skin on fries come unseasoned, when we asked for some salt we were given an oddly large, commercial looking salt grinder."
• "Charged £4.50 corkage per glass on our bottle of wine."
• "The food was OK, but very overpriced."
• "No tap water served when asked and drinks very overpriced."
• "The food was well over priced, paid £15 for ‘prawn sizzler’ which comprised of 7 prawns."
• "Grill was however good would be 4.5 stars if the burger lived up to it."