Armstrong's Restaurant Reviews Summary

Food Quality

Pros:

• "Delicious food with great views of Clacton's famous (and vastly improving) pier, and out over the North Sea."
• "Absolutely gorgeous food! My parents had the steak and it was absolutely lovely! I had the burger and it was amazing."
• "The food was very good while not being expensive and they cater for gluten free which is still a rarity."
• "Probably THE BEST Sunday roast in many years, anywhere."
• "We enjoyed gluten-free fish and chips cooked to perfection, followed by a tasty traditional dessert (again with gluten-free choices)."
• "Food was brought out promptly and tasted delicious."
• "The quality of the food is excellent."

Cons:

• "Bean burgers were dry and the lettuce turning yellow."
• "The meat for the roast was so tough it couldn’t be cut through by some of the party."
• "Everything had been deep fat fried in awful old oil including the burgers, absolutely disgusting."
• "The vegan pie came with soggy tasteless vegetables including chewy sweet potato that had the texture of chewing-gum."
• "The brie parcels were dry, hard and miserable portion."
• "The mash potato was instant instead of fresh."
• "Food wasnt cooked properly all cold meat was tough."

Service

Pros:

• "Staff were so friendly and smiley happy faces...singer was in the background to give the place ambiance....well done"
• "Providing a polite, friendly and helpful service."
• "Customer service was brilliant staff very attentive and polite."
• "Staff eager to please, friendly and accommodating."
• "Staff very helpful & friendly."
• "The staff were always friendly."
• "Professional, attentive staff and delightful decor."

Cons:

• "The serving staff didn’t appear to understand which items on the menu contained allergens such as dairy or glutens."
• "The staff were not very polite and we had to wait ages for them to notice us."
• "Staff is surprised that you are asking questions (food related questions). Not keen to answer."
• "Service was terribly slow over 2hrs in total to receiving our mains."
• "Very nice looking place, but rude staff."
• "The waiting staff were inattentive and altogether, without any sense of urgency."
• "The waitress didn’t know what they sold there and seemed like she did not care about the job at all."

Value

Pros:

• "We thought it was reasonably priced until you realise you have to pay extra for stuffing, cauliflower cheese etc."
• "Try the Seafood Platter, it's a steal at under 10 quid."
• "Cocktail prices are like £5 odd each which is cheap compared to most other places."
• "Always good value."
• "Simple food served up to perfection."
• "The food was really excellent here."
• "Very good food and service. Was very nice to have a good selection of gluten free options on the main menu."

Cons:

• "Overpriced, poorly produced, cold food."
• "Food was very average for the price and the service was shockingly bad."
• "Food was OK but expensive for its quality."
• "The cost was so high the hamburger was so small and the fish was not fresh."
• "Drinks were very very expensive."
• "Over priced, fixed price on Sundays (£13.95)for one course."
• "Very overcooked small portion of duck for £23 One small potato rosti and 3 stems of brocoli."

Ambiance & Decor

Pros:

• "Walking through the Bowling alley to find an airy, clean and modern eatery."
• "Perfect end to a lovely day on the beach in the sun... Food is just lovely."
• "Great Restaurant good selection of meals and all Gluten Free."
• "An airy, clean and modern eatery with great value dishes."
• "Very surprised by the ambiance of this restaurant considering it is in the same building and on the same floor as a bowling alley."
• "Beautiful views and nicely decorated."
• "Gorgeous interior, modern and fresh with a lovely view of the sea."

Cons:

• "The disabled access furniture in the cubicle is either broken, missing or corroded beyond belief."
• "The lavatories were disgusting, with a strong urinary smell."
• "Trying to go to the toilet is like an assault course."
• "The restaurant was really dirty, which surprised and shocked me."
• "The cleanliness left a lot to be desired as well."
• "Very noisy because of amusements nearby."
• "The Pavalion lacked atmosphere & I will not be returning & do not recommend it at all."

Accessibility

Pros:

• "There is a ramp to access the platform the seating area is on and there is a disabled toilet."
• "I found the restaurant fully accessible for the disabled."
• "The interior was fresh and a relaxing ambience, along with the massive windows overlooking the sea."
• "The restaurant itself was beautiful and had a great view of the beach and water."
• "It’s a wonderful venue with amazing views of the beach / sea."
• "Lovely setting, all very nice."
• "Beautiful restaurant with lovely views."

Cons:

• "Absolutely disgusting the way my 18 year old autistic grandson was treated yesterday."
• "Unfortunately it’s not at all disabled friendly."
• "Waitress: 'Do you want food!!' Us: 'yes please' Waitress: 'Next time you come in wait to be seated!!'"
• "With the traces of disrespect she spoke in, you would not have exactly been one to believe she was a manager at all."
• "Trainees obviously not taught what clean glasses are, manager didn't seem to care."
• "The service was the worse we have had."
• "Things are very different just 3 months on... the old manager had left along with another manager."