RibRide Reviews Summary

Category: Boat tour agency

Address: Porth Daniel, Water St, Menai Bridge LL59 5DE, United Kingdom

Phone: +443331234303

Rating: 4.9
based on 168 reviews.

Booking and Accessibility

Pros:

  • "Easy to book on the website."
  • "Easy to book and check in."
  • "Booking system is so easy and they make everything clear on their confirmation email, all you have to do is turn up!"
  • "Modern booking office with super clean toilets and friendly staff to greet us on arrival."

Cons:

  • "Plan ahead to locate parking as only a couple of spaces are by the office."
  • "Terrible, DO NOT PAY THEM IN ADVANCE!!!"

Value for Money

Pros:

  • "When you book you think hey this is expensive but do you know what it’s worth every penny."
  • "Highlight of the holiday not to be missed and amazing value."
  • "First class. Menai Strait Rib ride was Γ n hour and Β£30 a head which was bang on what I would say is right."
  • "The 1.5 hours on the water was great value."
  • "Great value for money."

Cons:

  • "Not being value for money is my family collective view."
  • "Not value for money."

Experience and Enjoyment

Pros:

  • "We went on the 'Puffin Adventure' and had a great time. Puffinless but plenty of seals, cormorants and kittiwakes."
  • "Would thoroughly recommend. Very safe but exciting too!"
  • "Definitely recommend and we'd go again."
  • "Fantastic Bridges and Swellies rib ride - well organised, friendly, fun & informative staff, excellent quality ribs and an exhilarating way to explore the waters!"
  • "An absolutely brilliant time."
  • "The ride was AMAZING."
  • "Absolutely amazing! We went on the bridges and swellies with Charles as our skipper. he was fabulous, funny, knowledgeable and made sure that everyone enjoyed themselves."

Cons:

  • "Emm, I'm a bit wavey, but after all, i had fun in Ribride. I would never go on it again πŸ˜‚."
  • "I didn't enjoy the ride as much as I expected."
  • "Also thought the ride was a bit tame overall (exciting at the end with donuts and other manoeuvres!) - this may have been due to the exceptionally good weather though."

Safety and Staff

Pros:

  • "Our skipper, Will, was really great. Will explains everything and makes sure everyone is comfortable and safe."
  • "Staff are all very welcoming and safety is high the agenda."
  • "Everything is safe, well polished and well presented, but most importantly good fun."
  • "We felt very safe the whole time."
  • "We felt very safe at all times."
  • "Our skipper Will was also very good giving us a good balance of thrills."
  • "Our guide, Tom was funny, knowledgeable and professional and we felt very safe as he took us on the ride."

Cons:

  • "Although we weren’t quite expecting the boat to go as fast as it did."

Wildlife and Scenery

Pros:

  • "Interesting sights + local historical info."
  • "Loads of interesting info, fun boat tricks, beautiful birds, amazing scenery."
  • "Epic fast ride out to see puffins and seals!"
  • "And saw seals and all sorts of sea birds too."
  • "We went to Puffin Island and were lucky enough to see lots of wildlife, including seals and puffins."
  • "Lucky enough to see the puffins and seals and a whole host of other wildlife."
  • "We saw loads of seals and puffins as well as a lot of other birds and sites."

Cons:

  • "We did the seals and puffins tour with Rib Ride and while we did not see a single puffin (they're out of season apparently!) we did see plenty of seals and get a brilliant ride around Puffin Island."

Customer Service

Pros:

  • "All the staff are so helpful and friendly."
  • "The staff is nice and helpful."
  • "Also want to thank the reception staff for lending us jackets as it was freezing."
  • "Very friendly and informative skipper."
  • "Very professional people with a good local knowledge, plenty of history lessons along the way. Can't wait to go again."
  • "Very helpful staff from the very first email to going on the boat."
  • "The most lovely people. We got lost on the way and were running a little late, still due there at the time of the boat just a close call!"

Cons:

  • "Unfortunately, they don't sell videos of your ride."

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