SeaMor Dolphin Watching Reviews Summary

Wildlife and Environment

Pros:

• "Really sensitive to wildlife and felt really respectful."
• "Our guides clearly very knowledgeable and passionate about nature and the area."
• "We were lucky to have the Dolphins swim right with the boat truly magical."
• "Made us feel welcome and as they said mission accomplished as we seen dolphins, birds and sea lions."
• "If you want to see all the wildlife hidden off the Wales coastline, this is the trip! Dolphins, seals, lobsters, so many seabirds, crabs, and even catsharks!"
• "We got to see dolphins, seals and many sea birds."
• "Love the fact there is no chasing the wildlife & it’s treated with respect."

Cons:

• "We unfortunately didn't see any dolphins (which can't be helped) this time."
• "Sadly we didn't see the dolphins as they were not playing with us but we did see some seals on the shore."
• "Although we were unlucky and didn't see any dolphins."
• "We didn't see any dolphins but that's totally understandable and totally unpredictable."
• "Unfortunately no dolphins but did see seals, birds and lobsters."
• "Lots of different sea birds were seen but unfortunately no dolphins which was a shame."
• "We travelled quite far for this....didn't see any dolphins at all, not even a seal."

Boat and Safety

Pros:

• "No cons mentioned regarding boat and safety."
• "The boat was extremely comfortable and spacious."
• "Well organised, safe, and friendly staff."
• "The boat felt safe, the staff were friendly and very informative."
• "Boat is a big sturdy dual hull with knowledgeable friendly crew."
• "Good health & safety on board, only 12 people allowed so personal space great."
• "The boat was modern and well looked after and was comfortable."

Cons:

• "There was no apology for the 40 minute wait for the boat, which ruined our post boat trip plans."
• "The boat trip itself was okay – they turned up late and as a result our trip was less than one hour – around 50 minutes long."
• "Boat trip started quite late and not sure it was actually the full hour."
• "I think all the messing around switching over from one boat to another means you don't even get the 1 hour tour that you've paid for."
• "Bit of a faf getting onto and off the boat via a dinghy due to low tide."
• "We didn’t see any dolphins on our trip but they did say there is no guarantee which is perfectly reasonable."
• "Unfortunately we didn't see any dolphins but, that's the risk!"

Staff and Service

Pros:

• "They were very understanding and accommodating when we missed our trip; we were allocated the next trip so we don't miss out."
• "Both of the staff on the boat were full of knowledge about the coast, history and the wildlife."
• "Lovely staff (Andy the skipper was particularly friendly and knowledgeable)"
• "Very friendly staff."
• "The skipper and the guide were both incredibly friendly and knowledgeable."
• "Staff were very pleasant and helpful."
• "The crew were really helpful, polite and knowledgeable."

Cons:

• "Wasn't greatly impressed as I was expecting more dolphins to be seen."
• "Andy the crew man needs to take some tips off the skipper he was ok but a bit Abrupt for my liking."
• "Only thing I would like to mention that I did not appreciate the trip guide scolding my son."
• "Despite being told whilst booking over the phone, that dolphins were seen throughout the day, no dolphins were seen throughout the day."
• "When we arrived to the shop/office – the gentleman who served me was quite rude and blunt."
• "They wouldn't stop and let us see. They drive far away and show the same dolphin."
• "Think I was mis-sold the experience."

Value and Experience

Pros:

• "Good price for 2 hours."
• "The boat trip was well worth the money."
• "Great value for money."
• "Easy online booking and no hidden fees."
• "Very well organised trip."
• "Excellent value - thank you very much 😊"
• "Great value for money for an unforgettable experience!!!"

Cons:

• "The boat trip itself was okay – they turned up late and as a result our trip was less than one hour – around 50 minutes long."
• "Boat trip started quite late and not sure it was actually the full hour."
• "I think all the messing around switching over from one boat to another means you don't even get the 1 hour tour that you've paid for."
• "Good boat. But not satisfied with the services."
• "My only criticism is that it was hard to hear what they were saying at time."
• "2 stars as we did see a couple of dolphins. However, limited information was given about the other wildlife seen."
• "Only four stars as it is 'sold' as a dolphin watching trip when of course you can't be sure to see any dolphins."