Teamsport Go Karting Bradford Reviews Summary

Customer Service

Pros:

• "5star customer service you don’t get just anywhere, they really took time out for him to feel comfortable."
• "The staff were amazing shoutout to Raees and the team who really made our time worth it."
• "The staff are very welcoming and friendly which is very rare nowadays so that really nice."
• "Excellent customer service from the booking-in right through to being given the discounted voucher."
• "An easy 5* for this place- from the moment you walk in right up until you leave the place it is fabulous."
• "Great track and great facilities - staff had to be the stand out though, very attentive, friendly, great with my 4 year old."
• "Staff do take safety into great consideration and don't tolerate antisocial behaviour/ dangerous driving on the track."
• "Had a really good time last night for the Grand Prix format. Bunch of us booked it, one couldn't make it so they refunded us, no questions asked."

Cons:

• "I was rammed in the side on purpose by another kart. The staff let the driver back on track. The excuse from staff was they couldn’t watch 17 drivers."
• "My partner and 2 children went this evening, they had great fun. The only thing I will say is maybe try put people who have mastered the track and going at speed on at a different time."
• "Only negative I could say really is that you don't get much race time on the tracks for the price you pay."
• "Shocking customer service. I made a booking online for my family for £160 and upon turning up i was met by some very arrogant manager."
• "Don’t use staff horrible, I took 15 adults/children to Bradford one for a experience and paid for camera footage and their lost all footage and offer no explanation or refund of day."
• "I came on Tuesday the 4th 2023 to your bradford location. Your host who's name is Qas I believe asked if it's a special occasion so my girlfriend said yes it's his birthday. Qas then proceeds to ask me my age & put me on the spot."
• "It rained and the race got cancelled I was given vouchers by the company with no expiry date. Now they turn around and say we don’t accept them."
• "Ian could of helped us out if he really wanted too. We booked for 4, when we got there, they told us we booked for 3."

Facilities and Track

Pros:

• "The karts are fantastic and quite quick. The track is bob on I can't fault it at all."
• "Dual level track took the experience quite laterally to another level."
• "Changing rooms were clean and tidy, same for toilets. Waiting area was good, with windows to watch the racing."
• "The venue is lovely, and all the staff members are helpful."
• "The staff and everybody was so nice and helpful and the indoor track was very nice and smooth and Fast."
• "Pretty decent place to race and have fun with friends."
• "Really good indoor karting track. Lots of twists and turns, uphills, downhills, ample overtaking spots."
• "Another great experience at the bradford track with my 9 year old and old man."

Cons:

• "Sadly, without the gift voucher, I doubt we would have been able to afford it as the session was a little out of our price range."
• "Refreshments were a tad expensive, but overall great fun."
• "Good - new and modern building. To improve - you only get 15mins between races & I spent about 5 waiting at the bar for someone to come."
• "Right off the bat, Go Karting is extortionate. It was very expensive for only 30 minutes of driving."
• "Wish there was a limit on number of riders per session because it gets too crowded to comfortably race unless it's a joint family booking."
• "I just with they’d bring back the disposable coffee cups instead of now having a cup and saucer with 2 sips of coffee inside - not practical at all in a karting place and not worth the money for hardly any coffee."
• "The younger kids within the session were very disrespectful to the rules of safety."
• "This was also the first location I’ve been to that uses Sodi karts and not the Biz karts that I’m used to. The steering wheels are more rectangular (like F1 cars) which is fine, my only gripes were the pedals and the lack of seat adjustment."