J D R Karting Reviews Summary

Staff and Service

Pros:

• "The Marshall on hand did a great job of showing him the ropes and even challenged him with some cones on the track."
• "The staff were great-very helpful and very efficient! All ran smoothly and there was more than enough food for everyone."
• "Harry did an exceptional job on making me and my group very welcome, ran to crashes and even sorted out track repairs when broken."
• "The staff were very friendly and helpful, which added to the experience."
• "Excellent experience. Everyone seemed pleasant but Harry went above and beyond to make my children’s experience phenomenal."
• "The staff were fantastic, so warm and friendly."
• "A special shout out to Conor and Phoebe - both were exceptionally welcoming, helpful and professional."

Cons:

• "The girl who served us was not knowledgeable about it the game and was rude."
• "Conor, half minded manager. Made us wait without any communication for 30 minutes after our slot time."
• "Staff were extremely unhelpful, pervy and seemed more interested in using their phones then helping customers."
• "The staff couldn't care, I made my complaints and I just got shrugged off."
• "When I arrived I had to wait as no members of staff were in the vicinity."
• "The young lady I approached couldn't have been ruder or shown less interest."
• "The staff lacked any kind of helpfulness or desire to be there."

Safety and Facilities

Pros:

• "The karts were great and the kids felt safe."
• "Would definitely go again and would certainly recommend! Thank you again for a great day 10/10"
• "Had a great time here taking 6 kids between 5 - 11 years old both Karting and Laser Tag."
• "All very clean."
• "Clean area and toilets are clean too."
• "The laser tag arena is good size and air conditioned."
• "Staff were great and attentive. All felt very safe. Helmets and suits were clean."

Cons:

• "Safety talk is a video in a dark dingy room."
• "Aggressive parents bumped and cut up other drivers with free rein."
• "The arena had bits closed off due to safety issues."
• "It seems like this business doesn’t care about health and safety much!"
• "The whole center is riddled with rodents."
• "The roofs leaks and makes the karting and laser tag extremely dangerous."
• "The place is looking very run down now and the karts need looking at."

Value and Experience

Pros:

• "Enjoyable experience, though the karts could benefit from maintenance."
• "First of all, the track is absolutely fantastic. It's fast and pretty challenging despite being one of the shorter tracks that I've been to recently."
• "Another fantastic day of laser tag and go-karting. Staff are super helpful and kit is all in great condition."
• "What a fantastic experience! My son’s 13th birthday and he and his mates had just the best time."
• "The food quality was good for this type of venue, the hotdogs were big and I couldn't complain about the chicken nuggets, pizza or chips."
• "Really good track, very enjoyable."
• "Great day! Lots to do from karting to laser tag, ace throwing and archery!!"

Cons:

• "The toilets are the worst I have ever experienced in my life, including abroad."
• "The air ventilation wasn't turned on, so expect to get a massive headache from the burned petrol smell."
• "Go there as a last resort. YOU'VE BEEN WARNED!"
• "I was disappointed with the pricing as the website does not explain it well at all."
• "The track is very small perfect for anyone under 14 though."
• "Karts are some of the worst I've ever driven."
• "The service and attitude from the staff was appalling."