Flip Out Preston Trampoline & Adventure Park Reviews Summary

Customer Service

Pros:

• "First visit last night young lady who served us was amazing from start to finish."
• "Exceptional staff who mingle with the kids whilst keeping an eye on things discreetly."
• "Staff were on hand and helpful, thanks for the info on the Christmas party room hire."
• "The young lady covering the trampolines although unaware of our incident was double checking procedures and helpful."
• "Friendly staff. Organised sessions with your briefing before the 1 hour slot so you get the full bounce time."
• "All the staff are super friendly and genuinely care."
• "Fantastic visit with family, the staff are very accommodating and attentive."

Cons:

• "Quite expensive even just for an hour. The person who served us at the desk was quite rude."
• "Predominately working with kids and the 'manager' didn't ever smile."
• "Place was freezing and the staff were really rude."
• "Some of the staff could do with learning some manners as well."
• "The staff where all miserable, no smiling or welcome attitude."
• "Customer service was slow and staff were rude."
• "Miserable staff and rubbish customer service."

Facilities and Attractions

Pros:

• "Fantastic place for kids. Lots to bounce and climb on."
• "Fun place to go with or without the kids. Parties are good too. Lots of different bounce activities, leap of faith, and other stuff."
• "Good variety of activities, not just basic trampolining."
• "The Flip Out trampoline park in Preston is quite a spacious and enticing place where you are guaranteed to have fun."
• "Fantastic day out, this was our first time at this venue. We were amazed, so many trampolines, toddler area, interactive walls, parkour street zone and so much more."
• "Not too busy, good safety video (which last about 5-10 minutes) and plenty of areas to bounce on for 1 hour."
• "Love coming here to let the children burn off some energy, it’s not too busy, I don’t know if that’s because they are still limiting numbers but either way, it feels like you have plenty space."

Cons:

• "When we finally got into the play area, we noticed that the main attractions were closed due to covid - not sure why as restrictions have been lifted."
• "One of the available “areas” was off limits due to maintenance… Kids where upset but we let it go."
• "3 sections closed off to begin with, so couldn’t even get the full experience."
• "The whole warehouse was unheated so we had to keep our coats on due to the cold."
• "Half the park was closed and they charged full price."
• "Flip out is a dump and clearly struggling....only a handful of people on Saturday."
• "Absolutely horrible place to go.. from the minute we walked in the whole place seemed inadequate."

Value for Money

Pros:

• "The food was brilliant too, generally at these types of children focused places the food is ropey at best but here it was very very nice."
• "Much quieter than the other local trampoline place, and quite often has deals on such as the family jump at weekends (4 people for £20)."
• "Great price of family of 4 to bounce for £20."
• "Amazing day had during the summer holidays would definitely visit again especially now I have a 20% voucher."

Cons:

• "I would not recommend taking your children to Flip Out Preston due to the extortionate cost and little value for your money."
• "Another £4 for socks! Ridiculous."
• "Quite expensive even just for an hour."
• "Food awful!Plus over priced!"
• "I was forced to spend more money in the shop at nearly £2 per fruit shoot!"
• "We did a walk in booking and it cost £85 for 2 children and 2 adults for 1 hour! Absolutely disgusting prices."
• "£25 for me and my 4 year old to enter a session after already paying £11 for a ticket online."