O'Sole Mio Reviews Summary

Category: Italian restaurant London

Address: 35 Belgrave Rd, Pimlico, London, SW1V 2BB, United Kingdom

Phone: +442079766887

Rating: 4.4
based on 160 reviews.

Food Quality

Pros:

  • "Fantastic food, pastas are delicious with rich sauce, and the dessert is particularly mind blowing."
  • "The food was delicious. The tiramisu was to die for, best I have ever tasted."
  • "The food is always fantastic and price wise, it's very reasonable."
  • "This Italian restaurant was fantastic. We had the calzone, a salami pizza, and the tiramisu. It was all very tasty."
  • "Incredibly delicious Spaghetti bolognese, the fried calamari was so delicious."
  • "Their lobster spaghetti came in a generous portion and a very flavorful sauce."
  • "Food was of excellent quality and of great taste."

Cons:

  • "Sadly my partner’s lasagne was not properly heated through despite waiting 20 minutes for it to be served."
  • "Food was stale and cutlery was dirty."
  • "The steak thing I ordered was bad either as instead of the sauce they added mushrooms with a little bit of sauce incorporated in them."
  • "Aubergine starter was so tasteless and tasted like rubber."
  • "The fried mozzarella and parmigiana didn’t deliver on flavour, and the salmon pasta was a little watery."
  • "None of the food I ate here was of my taste."
  • "The food was okay, almost tasted like nothing (except the calamaris which were quite good) and the salad was not even half as big as we expected."

Service

Pros:

  • "Service was good and very fast."
  • "Very friendly and attentive staff + owner!"
  • "Extremely friendly and enthusiastic staff, felt very warm and welcomed."
  • "The staff is so consistently welcoming and kind."
  • "Great service and friendly staff."
  • "Service was extraordinary, all of the staff were so nice, went extra mile to make our experience even better."
  • "Quick and friendly service from all of the staff."

Cons:

  • "The lady on the door was extremely rude and not polite."
  • "Additionally the “optional” surcharge was not so optional for such poor quality of service."
  • "Service was friendly if slightly off hand."
  • "Service was terrible. Very rushed & constantly hovering over our table."
  • "Service was terrible and food was at the same level as Pizza Hut if not worse."
  • "Service from all the waitresses was terrible! Made us feel everything was a effort, totally unfriendly."
  • "Awful service from when we entered through to paying for our meal."

Ambience

Pros:

  • "Fantastic ambience, extensive menu."
  • "Great restaurant. It feels like you're in a family run trattoria in Italy."
  • "Restaurant setting is warm, cosy and low key."
  • "This is one of my favourite places to eat in London. Still run by the same Italian family as when I discovered it nearly 10 years ago."
  • "You really feel transported to Italy. Very wholesome and lovely experience."
  • "A little corner of Italy in the middle of Pimlico. Delicious and authentic, beautifully cooked in a bustling, vibrant and friendly restaurant."
  • "The atmosphere was superb and the food was genuinely phenomenal."

Cons:

  • "Old school Italian too bad is the mindset from him."
  • "Some staff were lovely and some were quite rude."
  • "The atmosphere was very very uncomfortable, we had to wait 20 minutes until we can make our order and more than 45 minutes since then for our food."
  • "When you take Italians to an Italian place and they overhear staff members talking bad about other customers made the atmosphere a little uncomfortable."
  • "Felt uncomfortable regarding social distancing, turned down the offer of a table as it was close to others, staff at times stood too close, handed over drinks and glasses and touched husband on the shoulder."
  • "We felt so uncomfortable that we left really fast."
  • "Every interaction with staff was strange and awkward."

Value

Pros:

  • "The food is always fantastic and price wise, it's very reasonable."
  • "Would definitely recommend this italian, there are so many in the area it can be hard to choose but this one wont cost you a fortune and you will leave full and content."
  • "The price was so reasonable we couldn't believe it when the bill came."
  • "5-star customer service and quality of food. Authentic Italian food at competitive prices."
  • "Reasonable prices for the area."
  • "The price was good and they even accepted our spare Scottish pounds as payment."
  • "Reasonably priced and at least fresh."

Cons:

  • "Additionally the “optional” surcharge was not so optional for such poor quality of service."
  • "If I’m paying £12 for a pasta dish, there should be enough pasta to fill me up."
  • "Our meal came to £33.20: £15.50 for one pizza, £14.50 for another and £3.20 for a coke. A little on the pricey side."
  • "On a short visit to the UK, don't like the 10% service charge that seems to have become common here."
  • "We order a pizza that lack many of its ingredients, it was just good, far from excellent."
  • "Pizza was just overloaded with toppings: more isn't necessarily better."
  • "Mozzarella and tomato comes with 3 slices of tomato and 2 slices of cheese with a sprig of basil for £6."

Menu Variety

Pros:

  • "A great menu with almost as many specials as there are dishes on the main menu."
  • "There is always something interesting on the specials menu."
  • "The menu is rich with options, most of which are original recipes from northern Italy."
  • "The printed menu has a lot on it, and inside they have a board with even more dishes and those are the specials and interesting stuff which I would recommend."
  • "If you like authentic Italian food, this is the place to go. It’s ran by Italian people so I felt the authenticity was there."
  • "Good Italian food, nice atmosphere and very good value for money."
  • "The most authentic Italian restaurant in London. The Linguine Al Frutti Di Mare is amazing."

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