The Palm Suite Reviews Summary

Food Quality and Variety

Pros:

• "The chops were fantastic at this place."
• "Most of the food was Indian variety and food quality was not as good as 5 stars but I can give it a 4/5."
• "The food was super yummy, and they're great at organizing events."
• "Nice big and clean place food wise 5* very tasty and meat very tender good variety of different dishes."
• "Taste wise there was some good dishes like the Chapli kebabs, Chicken Manchurian and beef Karahi."
• "Huge variety of dishes, more importantly each and everyone I tried was well seasoned and tasted really nice."
• "The food was excellent in quality & quantity."
• "The food was good the only thing service was not up to the standard no one looking after tables buffet was not filling on time."

Cons:

• "The downside was that the menu outside for that particular rotation week was not all there and the desserts were not all there also."
• "Very poor restaurant, The buffet has a limited choice and very poor service."
• "The food was bland hardly any flavour to anything."
• "Food very sub standard."
• "The starters were atrocious. The chicken wings were hard and old and the fish pakora wasn't nice at all."
• "The food service was atrocious, the waiters were all young kids so they were trying their best."
• "This resturant is expensive not good value for money hardly any salads at the bar hardly any deserts food taste bland."
• "The dishes did not taste of anything specialities like haleem, paya, beef and nihari was just boiled meat with raw spices!"

Customer Service

Pros:

• "I really enjoyed the fact I was given a a meat platter for no extra cost."
• "The staff are friendly."
• "The waiter as we arrived was friendly and overall a polite host."
• "The people who work there are really good at their jobs."
• "One person in particular striked me as very hardworking. I didn’t feel as he feel like he was a random person serving us food but almost a friend."
• "The staff were extremely friendly and helpful."
• "The staff were lovely and helpful."
• "The staff go over and beyond to make sure that you are well looked after."

Cons:

• "The customer service was alright."
• "They only take cash and don’t allow card payments so just be aware of that."
• "The service was super slow. And the young waiters/waitresses just CBA with anything!"
• "Staff were extremely rude and the food ran out!!!"
• "Food service very poor not enough food served as ordered staff need to be more experienced & helpful."
• "The waiters didn’t listen to any requests most of them were like 15 years old kids who look like they don't know what they are doing."
• "The waiter had said we were allowed only two pieces each."
• "The waiter had told a family member of mine that they can just get a McDonald’s was a joke."

Price and Value

Pros:

• "Very reasonably priced at only £19.95 per person and Pepsi was only £1.99."
• "The damage was average, £25 per person (including drink) but the buffet was only £20 per person."
• "Reasonable price all very polite and professional."
• "The price is fair and the staff were A1."
• "The buffet price includes starter main and dessert."
• "Very worth the money, as nowadays nice places I visit are £10-20 per person anyways but for one dish."
• "The only saving grace was that it had a spacious prayer room."

< Cons:

• "It’s cash only and if it wasn’t for me spotting the sign as we entered it would have been difficult if I didn’t have my bank card or online banking."
• "Oh and it's cash only too."
• "The buffet is not filling on time Main course needs more attention."
• "Finally the drinks £4.95 for a jug of Oldham water which might have been filtered, I don't even think Ryan air charge such steep prices for drinks."
• "The buffet wasn't good 0 stars the Desert at the buffet and the wedding hall is amazing 1 star for that."
• "We arranged birthday party last night. The food was ok the management was very poor they gave us the price £20 for adults and £10 for a child but they charged £23 per adult and £13 per child."
• "The dishes did not taste of anything specialities like haleem, paya, beef and nihari was just boiled meat with raw spices!"
• "The only saving grace was that it had a spacious prayer room."

Event Management

Pros:

• "They're great at organizing events and making the place look beautiful."
• "What makes Palm Suite extra special is how well they handle events."
• "If you're seeking a venue that exudes magnificence, offers impeccable service, and creates memories to cherish for a lifetime, The Palm Suite is the definitive choice."
• "The Palm Suite offers top-notch facilities. The hall was spacious enough to accommodate all our guests comfortably."
• "I recently had the privilege of hosting a grand event at The Palm Suite, and I am absolutely thrilled to share my remarkable experience."
• "The best venue ever, great occasion venue and food, you lot definitely know how to put on an event."
• "Had my brothers wedding there, everything was perfect and the staff were so helpful and outstanding."
• "I am absolutely thrilled to share my remarkable experience. In one word, it was nothing short of spectacular."

Cons:

• "We booked for 170 about 150 people turned up. We paid for the platinum package, the stuff promised on the platinum package was not given."
• "Attended wedding at the palm suite last week! The food was bland hardly any flavour to anything, service was super slow."
• "Been to the buffet many times in the past here and love it, today however I attended a wedding here, the wedding suite itself was pretty nice inside, staff very friendly, but there is a bit to improve on to make this a fantastic place."
• "Horrible place no matter what you do dont go there. Went on 25th october and I would like to say the wings and roast chicken were sweet almost like the chefs placed sugar in them."
• "I had my wedding here three weeks ago, I am so disappointed with the service we received from the beginning to the end."
• "The food service was atrocious, the waiters were all young kids so they were trying their best."
• "The waiters didn’t listen to any requests most of them were like 15 years old kids who look like they don't know what they are doing such a terrible experience."
• "Don't let them ruin your big day and disappoint your guests."