Address: S Beach Rd, Hunstanton, PE36 5BB, United Kingdom
Phone: +441485534211
Rating: 4.4
based on 209 reviews.
Accommodation Quality
Pros:
"The location of the beckwoods 5 is great, it's not nosey and its close to everything."
"Lovely quiet park. Very clean and accommodation was spacious."
"We loved our lodge, all mod cons with comfy beds and good showers."
"Upon entering it was perfectly set out and very clean."
"We managed to get a great deal on two nights in a two bedroom place. Very new, modern and spacious, with en-suite and bathroom."
"The accommodation was spotless as was the rest of the resort and pools."
"Our chalet, was spotlessly clean, the whole site is clean and really well maintained."
Cons:
"The shower block near the paddock wasn't clean the whole 9 days we were there."
"The silver Lodge cabin (dog friendly) was not at a good standard, very old, had a bad doggy smell, dusty, hole in the floor, had to make our own beds, things looked tattered & torn, it wasn't clean at all."
"Our holiday home could just do with a little tlc."
"Very disappointed, we were on the touring site, there was lots of noise through to 2am every night."
"So this year is a different review from last year's... Dust, and crumbs and child's toy between sofa cushions, that's with 3 cleaners!!!"
"The site was good 20 years ago, but really needs an update, toilets and showers in state of bad repair."
"Everything was FILTHY, tinsel & chocolate wrappers still on the floor in one bedroom...... Christmas was 7 months ago !!"
Facilities & Amenities
Pros:
"The park is very well maintained with super friendly staff."
"Facilities were clean every time I went and pitch tidy."
"Toilet facilities are well appointed."
"Good food, drinks and entertainment."
"Food and drink were very reasonably priced."
"The lodges are great and good value."
"The indoor pool is really nice."
Cons:
"Lots of work going on on site so roads/paths really dirty."
"Only down side, the mattresses."
"The events were superb but firmly aimed at dedicated soul communities!"
"The clubhouse/bar are dated and dull, no atmosphere, needs re doing, the whole area."
"Tables in the very busy dining room weren't wiped between diners."
"The touring toilet block should be maintained to a better standard."
"The touring block toilets, they can be super gross, especially in the mornings."
Staff & Service
Pros:
"Shop staff and reception were great and very helpful."
"The lifeguards are strict and great at their jobs - they don't take their eyes off the kids."
"Staff amazing and friendly ( especially Ed and Dave on security)."
"Staff are so friendly and helpful."
"Every staff member I spoke to was pleasant and helpful."
"Staff in reception are very friendly helpful and nice."
"The staff at the shop are always friendly and happy to have a chat."
Cons:
"We cut holiday short as it was unpleasant."
"Been coming here for a few years but were certainly disappointed this visit due to customer service."
"Some independent restaurant staff were obviously undertrained and unenthusiastic."
"Unfortunately lack of attention to maintaining and cleanliness of the shower blocks despite drawing this to the attention of the reception staff."
"The onsite pub staff were something else, unpleasant and rude."
"Awful service for check in and bar/cafe area."
"The only complaint was the stage lighting. Bright flash lights blinded you."
Value for Money
Pros:
"Considering the use of 3 pools, entertainment passes and a feeling of safety, the price was competitive for a summer holiday."
"It was such great value for money."
"Good value for money as far as tent pitching costs go."
"The onsite restaurant has a great menu, the half-board option is well worth taking."
"The resort itself it nicely set out with a variety of attractions, walkways, pubs, entertainment, play park, swimming, etc and all at a decent price."
"Overall such a good resort, will definitely come again!"
"An extremely well kept grounds, lovely and clean in all areas."
Cons:
"A very quiet, family friendly site. It’s now looking quite tired in places and in need of renovation - this being considered: we found the prices expensive & not great value."
"Very expensive to stay and you're really crammed in."
"The park is really outdated for the price."
"It was expensive. It’s not good for older kids aged- 9/11/13 as it only had the swimming pool for them."
"It's peak season and we paid peak season price for the train and soft play not to be open on a Friday and Monday because of switch over."
"We was unimpressed with the 4:30pm Check in so you lose a whole day plus check out at 09:30 is too early."
"It might be early in the season but lots of things aren't open, despite the cost of the holiday."