Parkdean Resorts Todber Valley Holiday Park, Lancashire Reviews Summary

Accommodation Quality

Pros:

• "Stayed in a really nice modern caravan. Number 20. The caravan was spotlessly clean and very comfortable."
• "What a lovely clean site. The caravan we had was very clean upon entry."
• "Our static was new in 2021 and was in very good condition and comfortable."
• "Caravan was clean and tidy actually looked like it hadn't been used."
• "Just returned from having a 3 night stay, our holiday home was exceptionally clean."
• "The caravan was very clean and well equipped with all you could want in the kitchen."
• "8 birth caravan immaculately clean."

Cons:

• "The caravan was covered in dog hairs and it stunk to the point i felt sick for the 1st hour."
• "Poor caravan smell of damp de_humidifiers everywhere so they new about the smell, big hole in the floor covered with a big mat."
• "The caravan was a mess it was full of dust everywhere grease chip fat smell we were only there 30 mins shocking situation."
• "There was stains on the carpets, the sofa area was very uncomfortable previous dog hair was present etc, the beds are very uncomfortable."
• "The cleaning staff seem to be non-existent as the caravan was grimy and still had crisp packets from the last guests in it."
• "Some friends of ours visiting from abroad stayed here recently and found their accommodation to be small and cramped."
• "Unfortunately our caravan was next to a main 60 mph road (other side of some trees), which was quite loud at night."

Staff and Service

Pros:

• "Lady on reception was very welcoming and friendly and couldn’t be nicer!"
• "A big thank you to all the staff."
• "The staff have always been extremely courteous and pleasant to me."
• "Staff were so welcoming upon arrival."
• "Staff were really nice and friendly."
• "All the staff where polite and helpfull."
• "The office staff are always helpful and go the extra mile, especially Terri."

Cons:

• "VERY rude staff if you dare disagree....people thrown off site and for silly things...then forced to sell caravan back to park for a few thousand pounds."
• "Staff there were a little 'what you want served'."
• "While friendly the staff had little knowledge of the surrounding areas and things to do."
• "Refused to move us, receptionist was rude to the point I had to pass phone to my husband I was so upset."
• "Bar staff too busy outside smoking to be bothered with customers."
• "4 stars as the woman at reception didn't seem welcoming & giving off a not bothered vibe."
• "The barman said 'we're not playing these games, this isn't your local pub, it's a holiday park'."

Facilities and Amenities

Pros:

• "The shower area and kitchen were very clean, there wasn't even a crumb left in the toaster!"
• "Lovely pub on site, affordable meals and big portions."
• "The park itself is extremely well kept, tidy and welcoming."
• "There's a pool table in the bar area."
• "Park for the children, playing fields to play football and basketball separate."
• "And a lovely children's park just outside with lots to do."
• "The Caravan came with a veranda which is good with us having a dog."

Cons:

• "The wide-screen TV was tiny and kept playing up. The kitchen was barely stocked and didn't have a tin opener..."
• "The on site '' shop'' is laughable and is barely stocked with anything."
• "The whole site is very poorly lit."
• "Zero WiFi for the full week."
• "Only things that did let it down slightly is no instructions on how to work the TV or the cooker."
• "The on site shop is tiny and the pub expensive."
• "Over priced bar, the so called shop is a fridge in the reception area."

Location and Accessibility

Pros:

• "Superb park, nice and quiet up in the Pendle view section."
• "Lovely area, right in the middle of nowhere with some great views and sunsets over Pendle hill."
• "This site is ideally located for walkers and explorers."
• "Quiet park, good if you have a car."
• "The location was brilliant just outside of a village but close to other places of interest."
• "Nice site in the Ribble valley. Quiet after Easter."
• "Wonderful staff, beautiful location, ideal for walks and access to the heart of Yorkshire and Lancashire."

Cons:

• "Some caravans are on a hillside and the parking spaces are quite difficult to reverse into with a significant drop if misjudged!"
• "However on the 2nd day we had heavy rain... didn't expect the roof to leak."
• "One thing to note, please dont book this park if you have young children, it is not like the other parkdean parks and has no swimming pool, evening entertainment etc."
• "GPS took us up the wrong route and fortunately for us we have 4x4 otherwise I think we would still be trying to find a farmer and his tractor to pull us out."
• "This park is not child nor disabled friendly and if you like to do anything but walking do not come here."
• "Bar the site, as you come out,there are no footpaths so be prepared to drive to any attractions / shops."
• "Middle of nowhere with no facilities. 'Pub' was a joke."

Value for Money

Pros:

• "The prices for food and drinks is insane. Pretty much £20 for 4 drinks."
• "The food is average."
• "Rented a caravan for a few days, everything we needed in the van."
• "Lovely quiet holiday park."
• "Nice, quiet place. Not really the place to go with young children as the entertainment on site is very limited. For an adult weekend away it is lovely and the scenery in this part of England is amazing."
• "Good central location for the Dales."
• "Great relaxing place, plenty of places to visit, we stayed in a clean great caravan, the bar was good, good food and at a reasonable price."

Cons:

• "Was a bit disappointed with the cleanliness of the caravan."
• "We tried 3 different nights to get fish and chips in the restaurant told no fish because the outside truck take it."
• "Awful management too just to round it off! All in all...not much good to say about TODBER VALLEY."
• "The rooms where great but there was nothing to do on site."
• "There is nothing to do and while the pub does do good food for good prices it is barely open."
• "Over priced food for what you actually get."
• "Food in the steamer inn was over priced for what we ate."