Hobbledown Adventure Farm Park and Zoo Reviews Summary

Category: Zoo

Address: Horton Ln, Epsom, KT19 8PT, United Kingdom

Phone: +441372668942

Rating: 4.5
based on 655 reviews.

Play Areas

Pros:

  • "The park also offers a number of playgrounds, including an impressive high ropes course and a giant indoor soft play area."
  • "Lots of outdoor play areas, a farm bit, zorbing, indoor soft play area, water play and more."
  • "The highlight of the park, however, is the hobbit-themed adventure play area."
  • "Apart from beautiful climbing structures, the playground also includes some underground tunnel in complete darkness to challenge the kids."
  • "The main attractions are the playareas, both outdoor and indoor which are huge and suitable for all ages."
  • "Lot's of animals and everything kids love: slides, climbing areas, tunnels, trampoline."
  • "The play areas are well-maintained and provide plenty of entertainment for children of all ages."

Cons:

  • "The only thing I can criticize is maybe another place to eat in there as the place is huge."
  • "One slide in the largest building is a bit violent. My son flew down and he smashed his head!"
  • "Nothing at all for under 3s, soft play is a free for all."
  • "Play areas outside were unsafe."
  • "You also don't get your full 45 minutes priority at the softplay."
  • "Note adults please do not try the underground tunnels as they are very tight to get out of."
  • "The soft play is pretty grubby inside and is in need of a spring clean."

Food and Catering

Pros:

  • "Good size portions if you order food."
  • "The café at the entrance has surprisingly good calamari."
  • "Even the food is on the healthy side."
  • "Food is very nice and well priced too."
  • "Food was yummy."
  • "Pizzas are VERY tasty and higher quality than you'd expect."
  • "I was particularly impressed with the quality of the food, all of which was fresh and delicious with lots of healthy options."

Cons:

  • "Not a huge selection for food."
  • "The food available on site was limited, not overly nice and very expensive."
  • "The only fault was the good, we didn't like it at all and not good value for money."
  • "Coffee dire! Like really bad!"
  • "The food at the main restaurant which really could be improved, hardly wholesome, delicious or nutritious as advertised!"
  • "The katsu curry was just flakes of chicken, no breaded chicken. Was like mush over noodles."
  • "Food options are almost all fried and quite overpriced."

Staff and Service

Pros:

  • "The whole place is very clean with friendly staff."
  • "All staff are extremely helpful and friendly."
  • "Helpful friendly professional staff."
  • "The staff are very polite, helpful and also interact beautifully with the animals too."
  • "Staff were all very friendly."
  • "Staff is friendly and fun!"
  • "Staff and grounds keepers were super friendly and informative."

Cons:

  • "I didn't see any staff member disinfecting the surfaces of the outdoor eating area next to the restaurant."
  • "Staff helpful but very young people and you could tell they were tired."
  • "Staff where the owls are were very rude and shouted at my disabled mum."
  • "Some of the keepers need to learn more about their animals as many questions went unanswered."
  • "Staff in the coffee shop were completely overwhelmed, waited 25 mins for a latte and a tea (after payment)."
  • "Tables sticky and unclean. Staff's response was to give over a paper towel instead of coming out and cleaning up the table."
  • "We were simply just turned away with no reason and felt quite disheartened by the service we received."

Value for Money

Pros:

  • "Love the deal, 10 £ on Tuesday or Thursday."
  • "Surprisingly good prices for everything."
  • "For the admission price I would say it is very good value for money."
  • "Great value for money!"
  • "All very reasonably priced and if you live locally the season tickets are well, well worth it."
  • "Prices to be honest are great too."
  • "The price is a bargain! Only £12 for a toddler and an adult (weekdays only)."

Cons:

  • "It's very expensive to walk round a see some animals."
  • "A little pricey for the adults considering you can't do anything but chaperone the kids around the farm."
  • "You get lots included in the entrance but some add ons seem a little steep."
  • "Very Expensive day out! £100 for a party of 5 of us to get in."
  • "The tickets cost a bit pricey for the whole family."
  • "The price is a little steep at 22 for adults and children... or maybe I'm just cheap."
  • "I found hobble down very over priced."

Facilities

Pros:

  • "Park was very clean."
  • "They have disabled facilities along with a big car park."
  • "Parking is good and access is easy with good signage from all directions."
  • "Facilities were clean."
  • "Clean toilets an plenty of free parking spaces."
  • "There is good toilet facilities and well staffed to support and cater to food and cleanliness."
  • "Hobbledown has a dedicated car park."

Cons:

  • "There is only one toilet block for the whole park."
  • "Only thing I noticed was lack of toilets around."
  • "Toilets only by the entrance so many people were allowing their children to pee alongside the picnic tables."
  • "The only toilets are right by the main entrance and the rubbish bins are few and far."
  • "Parking is basic and difficult to push a stroller on the rough surface."
  • "An important note! This applies to people with prams. Unless your pram has large wheels, which ours do not, it is really difficult to push the buggy because the wheels get stuck!"
  • "It is a little hilly in places so better for an electric wheelchair instead of manual."

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