The Sitwell Arms Reviews Summary

Food Quality

Pros:

• "The food when it did come was very nice indeed."
• "The food was really nice."
• "The food was delicious. 100% will go back."
• "The food was very good."
• "Good absolutely delicious, the service 5 star."
• "The food and staff were amazing and the place is so lovely to be in."
• "The food was even better than previously. Beautifully cooked veges and meat."

Cons:

• "All in all a waste of money and a disappointing birthday celebration."
• "The meals that came were poor at best and management gave excuses."
• "Ordered sea bass with veg and new potatoes for 4 people but had to send them all back as the meals were all cold."
• "The food was poor."
• "When the arrived the fries 🍟 were under cooked ...the stake kebab had a lot fat making not uneatable."
• "the pie was cold obviously not been probed before coming out had to send it back to be microwaved pastry then soggie"
• "Food was abysmal."

Service

Pros:

• "all the staff and locals in there was really welcoming"
• "a pleasant young waitress"
• "Great friendly staff."
• "The staff were quick to apologise and replaced my meal with the one I ordered quite soon after the mistake was realised."
• "The staff exelent very attentive."
• "The staff couldn't do enough for you thanks again."
• "Staff friendly and polite, gave us time and space to enjoy our long awaited catch up."

Cons:

• "Never go here again. 20 minutes at bar to order drinks for the 4 of us it wasn't even busy."
• "Staff useless don't even know the difference between red or white."
• "Table service needs sorting, waiting 27 minutes for your drinks to arrive when sat in the heat outside is crazy."
• "No senior management came to sort out the issue."
• "Sat for ages at a table not knowing and not told that orders not taken at table."
• "Waited for 15 minutes to be served at the bar, and still no one came."
• "We were never offered menu's, I had to ask when there were 3 members of staff stood talking not far from our table."

Atmosphere

Pros:

• "The atmosphere has always been great when we've been."
• "The place has such a warm and positive vibe."
• "Such a warm welcoming place ❤️ great selection of drinks, good offers on food."
• "It's a good atmosphere."
• "Was very busy, good atmosphere as there was a band playing for bank holiday."
• "The atmosphere was great."
• "The pub is tastefully decorated with a pleasant atmosphere."

Cons:

• "They sat us at a table near a live band so having a conversation was impossible."
• "It did make us feel uncomfortable."
• "Not a very nice atmosphere. Shame really. It's a nice pub."
• "Just awful, avoid 😖"
• "No open mic at the Sitwell Arms Whiston any more.... Apparently it didn't make enough money..."
• "What was a nice place to have a meal is now essentially a sports bar."
• "We sat outside but the loud racket of 'music' was more akin to Blackpool North Pier than this otherwise pleasant pub."