Window to the Womb Doncaster Reviews Summary

Customer Service and Staff Attitude

Pros:

• "The team leader (I can't remember your name sorry) was absolutely outstanding and understanding and went above and beyond to make sure our experience was good."
• "All the staff were so welcoming and answered any questions we had."
• "The sonographer and staff were lovely, warm and welcoming."
• "Special mention to Amelia and Jo who really did make our experience an incredible one."
• "They were very welcoming and the staff were amazing."
• "All of the team we have met have been absolutely lovely and made us feel so comfortable."
• "The staff were so welcoming and so lovely."
• "All staff were friendly, and welcoming."

Cons:

• -

Experience and Atmosphere

Pros:

• "The whole experience is amazing and I would certainly recommend to anybody."
• "What an amazing experience. Really big screens, and a lovely sofa for my guests to sit on."
• "This was my first private scan and we went for a gender scan. Baby was being very stubborn and they asked us to have two separate breaks."
• "The little one wasn’t playing ball and had their legs crossed. The sonographer was really patient and gave me time to walk around."
• "It was really intimate and nice to be able to have that time just us without the busy waiting rooms."
• "Was such an emotional experience which I didn’t expect! Was our second visit as we initially went for an early pregnancy scan."
• "Kept it a surprise till we got home and used one of their gender cannons and it was such a special moment."
• "The lady who did the scan was brilliant and made sure I was comfortable the whole time!"

Cons:

• "There was a problem with the booking system."
• "Our experience definitely wasn't worth the price unfortunately. The scan itself lasted for around 3 minutes and the sonographer was completely non descriptive."

Quality of Scan and Clarity

Pros:

• "The actual scan was amazing, really big screens, and a lovely sofa for my guests to sit on."
• "They were very patient with us. I would highly recommended and would definitely go back!"
• "We didn't want to know the gender of our baby before leaving the clinic and it was planned out SO thoroughly to keep the gender hidden!"
• "The scans room's were so relaxed and the staff were so so pleasant and friendly."
• "The sonographer was so lovely and didn’t let slip what the genders were as we wanted to do a reveal."
• "After looking at the 4D scan photos I had a few concerns, I messaged WTTW on Facebook and they put my mind at ease."
• "I left feeling very happy with the photos I got to bring home along with a heartbeat bear!"
• "The sonographer was really patient and gave me time to walk around, and have a sugary drink to encourage baby to change positions."

Cons:

• "The pictures themselves were worse quality than our 13 week medical scan (this was 19 weeks)."