Ted's Grooming Room Reviews Summary

Category: Barber shop London

Address: 42 Berwick St, London, W1F 8RZ, United Kingdom

Phone: +442033979966

Rating: 4.7
based on 188 reviews.

Customer Service

Pros:

  • "The team is so kind, caring and to be honest they all deserve a huge promotion."
  • "Professional, friendly and exceptionally talented!"
  • "The service is exceptional from all working there, including Claudia and Eric."
  • "Professional staff, super service."
  • "I was greeted with a friendly smile and offered a drink which made me feel very welcome."
  • "Everyone is very looked after when they come to Teds in Soho."
  • "Service was impeccable and the over vibe of the shop was amazing."

Cons:

  • "Insult to injury he passed me the card machine for full price and 'do you want to leave a tip' no goodbye, no sorry."
  • "The guy who cut my hair was the dullest, unfriendliest and most miserable person I've ever had the misfortune to have met in my life."
  • "The barber consistently had a dismissive attitude, with sarcastic comments that I found unwelcome."
  • "I was greeted by the most grim-faced member of staff."
  • "Barbers really moody, unfriendly and mumble in fact they can barely bother to communicate."
  • "Barbers didn’t really want to be there."
  • "Shockingly inappropriate behaviour with racist undertones."

Quality of Haircut

Pros:

  • "Mehmet was ace - totally sorted out my beard shape with plenty of attention to detail."
  • "Providing the sharpest and cleanest haircut."
  • "Gave me a great cut and didn’t take off too much - exactly how I wanted it."
  • "The best haircut i have ever had is from Kenny in the Soho branch."
  • "He was meticulous with his scissors and clearly took pride in his craft."
  • "Loved the whole experience, with the hair washing and the hot face towel and arm massage."
  • "Took his time to understand what I wanted and took even more time to give me an almost tailor made haircut."

Cons:

  • "Now it’s way overpriced for what was a very poor cut."
  • "Absolutely messed up my haircut."
  • "The whole experience was appalling. Rude hairdresser and terrible haircut."
  • "The worst haircut I've ever had. It's a nice 'experience' - but then when it came to the hair on top of my head - the most important part - he literally went snip snip a couple of times on top and once along the front, and that was it."
  • "Went in there to just have my hair 'neatened' walked out looking like tin tin probably the worst haircut I've received."
  • "They gave me the worst haircut of my life."
  • "The cut is nowhere near what I asked for and is definitely far off a professional barber service."

Value for Money

Pros:

  • "Always leave feeling great for a good price compared to other barbers in London."
  • "The value for money is great as they also give you a hot towel wash, as well as a quick massage that perked me right up."
  • "For £32 (a little pricey), you get a haircut, massage, face wash and the usual added extras from a Turkish barbers."
  • "£34 for men’s haircut comes with flaming ear hair removal and eyebrow update as well as hot towel face pamper and small upper body massage as well as drink of your choice! Can’t beat it and leaves rest of the barbers charging."
  • "Price is more than I'd like to pay ideally but the service is always great so I keep coming back."

Cons:

  • "Not the kind of service and attitude I expect for 40 pounds for a simple fade cut."
  • "If you want an awful haircut and a cheap beer for £32, this is the place to go."
  • "I'd spent about 6 months growing my hair just for them to butcher it all off leaving me with a stupid fringe and no blend on the sides, the guy was obviously clock watching the entire time and didn't once make me feel welcome, money poorly spent."
  • "They promise you a 45 minute cut but you’re done in 20 (if that). No hot towel, no flame thing, no massage."

Inclusivity

Pros:

  • "The location is fantastic and you don't need an appointment as they offer a walk in service."

Thanks! Your review is awaiting moderation.