The Bentlands Reviews Summary

Staff and Service

Pros:

• "Friendly staff that are very helpful."
• "An excellent, popular pub with welcoming staff behind the bar."
• "Staff very friendly and attentive."
• "Staff very friendly and helpful, knowledgeable to answer questions about the menu."
• "Excellent friendly staff very helpful food was excellent 1st class enjoyed every mouthful would recommend to everyone keep up the good quality."
• "Been a few times the meals are fab and the staff are all very friendly, helpful and welcoming."
• "Staff were very on the ball we did not wait for our food long at all."

Cons:

• "The Bentlands is good for a casual drink, I ate there recently at my elderly relatives request only to receive questionable service."
• "Service however was polite but very slow. Took ages to get served and we waited a long time to get a new drink or food to come."
• "Very good food at an ok price, good beer too and a nice setting, unfortunately it's all ruined by the staff."
• "Management should be ashamed of themselves."
• "Staff very rude, wouldn't return back here!"
• "Service was terrible, my partner went in with our baby to them get told to leave, there is no law against a 20 week old child who is accompanied by an adult to be refused service."
• "We got spoken to very rudely by a waitress."

Food Quality

Pros:

• "Great value for money."
• "Food is good and served reasonably promptly."
• "Lovely food all massive portions couldn't eat all of it."
• "Cannot fault the food at all."
• "Quality food."
• "The food was fantastic with great value for your money we will definitely be back!"
• "Really great hearty food and they are not shy on the portion size!"

Cons:

• "First time I've been food was ok nothing special."
• "Decently presented food, tasty but a little overpriced."
• "Sadly cleanliness of pub seems to have gone greatly downhill. Long cobwebs floating in the breeze from ceiling in conservatory!"
• "Ok Mexican food, but 10 quid for enchiladas I would expect better quality ingredients."
• "Minor concern over the warmth of the belly pork in bbq sauce not being as hot as I would have liked."
• "Food was good and plentiful although maybe on the slightly expensive side. (£88 for 4 mains & drinks."
• "Food not so good and the service was average."

Ambiance and Decor

Pros:

• "Like how Children not allowed in bar areas but are allowed in dining areas personal preference but mattered."
• "The Bentlands benefits from an aesthetically pleasing environment and a varied menu selection."
• "In the summer the beer garden offers patio seating and plenty of benches on a large grassed area surrounded by trees."
• "The refurbishment is excellent.. Nice layout and if you are lucky, comfortable seating..."
• "Lovely decor and atmosphere."
• "One of the best beer gardens anywhere."
• "This restaurant has been beautifully refurbished and has a lovely atmosphere and great food."

Cons:

• "The pub itself needs a revamp as decor looking old."
• "Sadly cleanliness of pub seems to have gone greatly downhill. Long cobwebs floating in the breeze from ceiling in conservatory!"
• "Fabulous service, and for me, it looks like a posh 'Mexican restaurant, for as there is a lot of Mexican food. Very pretty decor. The only thing is the table planning is just too cramped."
• "Decor and surroundings could do with a bit of an overall."
• "They did their best, but tables a bit too close for privacy and peace."
• "Unfortunately, our first visit was ruined by seating us near an empty which once we started to eat was filled with noisy young children."
• "Nicely presented food and drinks at ok prices. They did there best with covid restrictions. However, disappointed that a car wash enterprise was set up on the car park."

Value for Money

Pros:

• "Great value for money."
• "The food was fantastic with great value for your money we will definitely be back!"
• "Good prices and food excellent with good choices and freshly prepared."
• "Qualty pub dining at reasonable prices."
• "Food was lovely and not that expensive."
• "Top quality. Good price and a large plate of food."
• "Great food and excellent customer service."

Cons:

• "£2.50 for a lemonade and lime in the middle of the week is a bit much really."
• "I feel like this place has gotten more expensive in recent years."
• "Food was good and plentiful although maybe on the slightly expensive side. (£88 for 4 mains & drinks."
• "Too pricey for the quality, just ok."
• "The food isn't reasonably priced either. It's so expensive, but everything about it tastes cheap."
• "Also the bottles cider was over £4."
• "Didn't realise that this was the only place where u have to prove your age to have a zero alcohol drink."