Birmingham Wildlife Conservation Park Reviews Summary

Animal Variety and Enclosures

Pros:

• "We saw an ocelot, red panda, lynx, pigs, capybara, parrots, tamarind monkeys, porcupines, meerkats and even more!"
• "Many animals to see including Meerkats, Red Panda, Ocelot, Lynx, Wallaby, Antelope, loads of different species of monkeys."
• "For a small zoo there really is lots to see. From red pandas, meerkats, sloths, varied monkeys, reptiles, otters, ring tailed lemurs and many more."
• "A variety of different animals such as monkeys, lemurs, snakes etc."
• "All the animals looked healthy and well fed, and the enclosures well maintained."
• "The animals were all very happy and comfortable with guests."
• "All the animals have good space to roam around."

Cons:

• "Some of the enclosures were a little small."
• "2nd time visiting with family didn't get to see most animals."
• "Unfortunately because we came quite early on in the day most of the enclosures were steamed up and we couldn't see through the glass."
• "Very few animals visible... my kids lost interest very quickly."
• "Sadly the animals and reptiles are rarely seen."
• "Some cages are smelly and not maintained well."
• "It seemed to be on change over with some of the enclosures seemingly empty and overgrown."

Value for Money

Pros:

• "The playground at the end is good too. Hood value for money."
• "Great value for money."
• "Very good value for money - family of 4/5 was £20 and we spent 4 hours there (it was cold Feb day, probably would have been longer if warmer)."
• "Very reasonable pricing. £7 adults, 3 for under 15's."
• "£21 for 2 adults and 2 small children is a great price compared to many other options in the city."
• "The gift shop is very reasonable priced as is the entry fee."
• "The entry price is spot on for a cheap morning out with the kids."

Cons:

• "Very pricey and eating area is too expensive."
• "Food is slightly pricey however very good quality and big portions."
• "The price for kids meal box a little pricey."
• "Price wise, the family ticket is a few quid too dear."
• "The cafe area was sooo over priced!"
• "Cafe is a little over priced, recommend taking a packed lunch."
• "The coffee was the price of barista coffee but from a cheap vending machine, I couldn't drink it."

Facilities and Accessibility

Pros:

• "It's fully wheelchair accessible with accessible toilets."
• "Lots of paths suitable for prams and wheelchairs."
• "The park is very well kept and maintained."
• "The toilet facilities were clean and well stocked."
• "It's wheelchair and pushchair Friendly so no need to worry about access."
• "The place is wheelchair and buggy friendly."
• "Easy wheelchair access."

Cons:

• "One very steep hill to an enclosure and various breaks in the concrete due to tree roots."
• "Trying to use the accessible toilets by the cafe were hilarious."
• "The relocation of the slide into the baby area is dangerous I feel."
• "Parking was a little difficult as there was a cricket event happening on the day we visited but there's lots of residential streets nearby which you can park on for free."
• "Parking not good don't have over flow car park."
• "Only issue we had was parking."
• "The road in and out of the parking is barely wide enough for 2 cars."

Staff and Customer Service

Pros:

• "Staff I spoke to in the cafe taking orders was very pleasant, excellent customer service."
• "All the staff are attentive and helpful."
• "The current café staff are excellent with children."
• "The staff is very kind and professional."
• "Staff are very friendly and the animals are interesting."
• "Staff on the whole were superb."
• "Staff were very friendly."

Cons:

• "Customer service was mediocre."
• "The staff are miserable, don't say hello or smile, and basically let things down."
• "Staff let the place down because they seemed as if they couldn't be bothered. We'd booked online and they didn't even check our tickets!"
• "The staff were very ignorant and shut the kids play area."
• "Disappointed that the on-site staff don't engage with guests."
• "Food choice is a bit sparse and the staff were too busy talking to each other than serving."
• "The Restaurant lets it down - poor service and could do with smiling when dealing with customers."