Pied Bull Reviews Summary

Service

Pros:

• "The lady who served us was so welcoming, friendly & nothing was too much trouble."
• "Warm, atmospheric bar with really friendly bar staff. Great place to meet up with old friends."
• "A lovely building, cosy and comfortable. Great food and service. The lady serving is lovely and friendly."
• "Staff were friendly and very helpful."
• "All staff made us feel very welcome. Service was exceptional."
• "The staff were really helpful and served with a smile on their faces."
• "Very good service from Rachel who was friendly and lovely."

Cons:

• "Service was slow, our food order was taken after 3 other tables although we arrived before them."
• "Went today party of 4. 45mins wait for starters. And another 40 mins for mains. It was 5pm. And wasn't busy..no apologies for delays. Wasn't impressed with service."
• "Booked a table and although we advised we were dining, we had to ask 45 mins after being seated could we order food."
• "Very disappointed with the service and the quality of food, after waiting a long time for this we booked a table after hearing mixed reviews but went with open minds, to find staff appearing not to know what they were doing."
• "A one hour wait for food considering how few customers there were was unacceptable."
• "Booked for christmas eve. Turned up on time and waited for 40 minutes to be seated."
• "The drinks order didn’t arrive, eventually after the food arrived we went in search of someone to please get us a drink."

Food Quality

Pros:

• "Fish had a lovely light batter, and the steak and ale pie was a proper pie."
• "The food was delicious & very reasonable."
• "First time eating at the Pied bull, I had steak and ale pie, with roasted carrots and buttery potatoes will definitely go again, the waitress was lovely."
• "Two of us shared a bottle of the Rioja Tempranillo by Marques de la Concordia - it was quite literally one of the smoothest and best I have ever tasted, and competitively priced too!!"
• "Food was excellent. Made an ad hock order with no butter. No problem. Good selection of ipa's staff were very attentive throughout."
• "The food was delicious, and the place had a good atmosphere."
• "Food was immaculate for Sunday dinner."

Cons:

• "Paying over £15 for a roast with dry meat and a burnt Yorkshire is unacceptable."
• "One sad, burnt piece of chicken on a bit of lettuce."
• "The meal was cold, I found a whole garlic clove in my gravy boat. The meat was uneatable, it was full of gristle."
• "Overpriced and not the quality that we expected."
• "Awful awful awful food every time! Extortionate prices! Once found a dead spider in my salad."
• "The gravy was congealed, beef cold and full of gristle, Yorkshire was rock hard."
• "The roast chicken was way overcooked and dry plus everything else on the plate was overcooked."

Atmosphere & Decor

Pros:

• "Lovely decor inside."
• "I always notice too the decor and atmosphere of a place, and loved both."
• "The pub has had a fairly recent makeover and it is fantastic. Really cosy and welcoming."
• "Great pub with great atmosphere, the outdoor area since the revamp is a massive improvement for the summer."
• "It has just been renovated and reopened, they have done a great job, it looks great and the outside areas is fantastic 👌"
• "Good atmosphere very welcoming."
• "A really great pub that's had a super refurb and the staff were really friendly."

Cons:

• "Considering we are sitting outside on a main road with cars and lorries going past you wouldn’t call it anything special."
• "The decor in the pub was dated and seats shabby so it wasn't as though you were paying in an upmarket pub."
• "Pub starting to look its age."
• "It was rather empty when I visited. It reminded me of some of the places that I visited when I was younger, rough around the edges."
• "Lovely seating area outside but gets rowdy and staff do nothing control, can be intimidating."
• "It's not really an eating place. Very noisy."
• "Toilets disappointed no paper, no soap, and the one toilet that was working moved as you sat on it."

Value for Money

Pros:

• "Prices seem to be the topic for this pub! Only £4.40 for 2 pints of Coca-Cola and lemonade."
• "Drinks a great price and fast service."
• "Food good. Had beef dinner, very nice."
• "Reasonably priced for both food and drink."
• "Food was very good and reasonably priced as are the selection of drinks."
• "The Sunday roast was really nice, the beef was cooked to perfection."
• "Very tasty and well cooked tasted lovely."

Cons:

• "Very expensive slimline tonic water £2.50 what a rip off!"
• "Charged £25 for parking as no clear signs were posted asking to enter car reg inside."
• "Ordered 2 large white wines which surprisingly not shown on the price list was completely stunned when charged £20.20."
• "A little pricey for drinks 7.75 large wine. 4.00 a pint."
• "£16 for a roast with no roast potatoes is pretty excessive."
• "Waited ages for drinks, one drink turned up and the other 4 drinks turned up 45 mins later."
• "The starters were way too salty and we basically paid £14 for fish and frozen chips."

Customer Service

Pros:

• "The staff and service here was excellent. Nothing was too much trouble."
• "Service second to non. Excellent atmosphere and great seats outside, some offering large umbrellas."
• "The Pied Bull staff we put in force for the Christmas fair, the place was packed and people were everywhere, but we were served quickly and with a smile too."
• "Friendly staff, clearly shows they are making an effort and the food was lovely and reasonably priced."
• "The staff and service here was excellent. Nothing was too much trouble."
• "Brilliant vibes, Saturday night live act... decent drink prices!"
• "Very good service from Rachel who was friendly and lovely."

Cons:

• "The landlady is clueless and doesn't support her newly appointed bar staff, who had no idea of how to pour a pint."
• "Disgusting customer service. Tried to call. No one answered so booked a table online. All confirmed until today when we got an email, not even a call, that 'Your booking has been cancelled by the restaurant'."
• "The WORST experience. Staff are miserable, food was cold and not remotely worth the money."
• "A gentleman who I can only assume was the bar manager offered a feeble excuse that our order ticket had accidentally fell on the floor and he apologised without making eye contact."
• "Very disappointing and would not recommend."
• "Most tables around us had problems with poor service or food orders being lost."
• "RUDE staff every time I have been in."

Additional Notes

Pros:

• "The best eatery in Newton, friendly, delicious, and make their own burger patties!"
• "Great service, excellent selection of drinks and food, served in good time and beautifully presented."
• "The food has a few vegan options, OK for a single visit, but could do with more for repeat frequenters. The quality of the food very good though."
• "It's nice to sit out in the small garden on hot days and there's plenty of seating outside too to the front of the pub."
• "Lamb was superb quality and cooked to perfection with an amazing rich sauce."
• "All our family including the kids had a fab time and we will definitely be returning as soon as we can."
• "Evening tea with visiting friends who wanted to eat outside. Sat behind the cottage under a small wooden seating area. No heating but cosy with lighting and music."