Eastern Restaurant & Takeaway Reviews Summary

Category: Indian restaurant

Address: 30 Spotland Rd, Rochdale, OL12 6PE, United Kingdom

Phone: +441706352828

Rating: 4.1
based on 110 reviews.

Food Quality

Pros:

  • "Food is nice and they have free wifi."
  • "The food tasted fresh, flavourful and was quite enjoyable to eat."
  • "Everything was spot on the flavour and curries yum yum."
  • "Absolutely amazing food."
  • "Everything we ate here tonight was fresh, perfectly cook and delicious."
  • "Really nice fresh food served with a smile… such good value for £."
  • "Always enjoying eating here the girl working here is a good worker always keen to serve and she takes the order right."

Cons:

  • "Some of the prices in the menu were very overpriced."
  • "The food wasn't nice, the pizza's base was so thick and the slices were cut so big."
  • "Absolutely disgusting, food was cold chips were or tastes at least 4 days old."
  • "The meat tasted off and was def not fresh, old meat, had to throw away it was that bad."
  • "Food quality very poor ordered 3 items and all 3 items were very bad."
  • "Food was disgusting chips were refried and soaked in oil extremely mushy."
  • "Chicken and lamb was dry not nice at all."

Service

Pros:

  • "Great place for the family. A+"
  • "Pleasant atmosphere. Staff are nice and friendly and the place has a cosy vibe."
  • "We retuned again last night to dine in & was made to feel very welcome as usual."
  • "Very quick service, lovely clean premises, nice staff, tasty food and good price."
  • "The service from the brothers was excellent and that made our experience really good."
  • "Service was on point, quick service and checked on multiple times to make sure everything is ok."
  • "The staff were very attentive and very well trained."

Cons:

  • "Didn't receive any form of refund or solution."
  • "Absolutely the worst service in my entire life seriously, another 20 mins waiting for a portion of chips."
  • "The waitress we had couldn’t understand English as such took longer to place the order."
  • "Waitress was very rude. Told us we can’t sit at a table because of non existent customers that might come."
  • "Made me wait 40 minutes more after waiting 40 minutes after ordering over phone and being told 35 - 40mins."
  • "Instead of resolving the booking that we had the waiter told us to instead sit in the takeaway and dine despite having a reservation."
  • "Service was not great kids running the place."

Delivery & Timing

Pros:

  • "Ordered takeout today - was told it would arrive by 7.05pm - Just Eat said food was with driver."
  • "Dine and and takeaway including free deliveries."
  • "You will not be disappointed, excellent value for your money and comfortable area for your group of family and friends."

Cons:

  • "Ordered food from Eastern today at 6:30. The order was supposed to arrive within the hour but the restaurant changed the time at 7:35 on the app adding another half an hour for delivery."
  • "I finally received it a few minutes after 6.40. The falooda is warm."
  • "Food did not arrive at 7.05pm."
  • "Waited over 25 mins and when the food arrived it was cold also found a hair in it!!!"
  • "Waited close to 50 minutes and still nothing so rang again and only then was the food delivered."
  • "Food arrived late, I ordered the chicken and lamb kebab, chicken was a grey colour(possibly pigeon), lamb was gritty and rubbery."
  • "Absolute waste of money when ordering online."

Value & Pricing

Pros:

  • "Bill was reasonable you can pay via card or cash."
  • "Super value for money."
  • "All staff was extremely friendly and was very cheap considering the amount we got."

Cons:

  • "the deserts are very small and not worth it look bigger in the picture than what it actually is."
  • "Absolutely shocking the amount we was charged for the small portions we ordered for a takeout."
  • "Just ordered a £70 Tawa absolutely shocking the amount you charged for a Tawa that was apparently for 6 people."
  • "Extremely overpriced, ordered chicken donner seek kebab and gosht salan for £23."
  • "Couldn't believe the portion size when I ordered set meal for 3 very small curry sizes."
  • "Watch out for the Hidden charges. You would expect after spending over £90 on Curries not to be charged for small sauces, tap water, salad what a joke."
  • "This place does not accept credit cards. Why may you ask? Clearly because they don't declare what they earn and hence don't pay the tax due."

Ambience & Cleanliness

Pros:

  • "This is a hidden gem in Rochdale. Visited on Christmas Day. Great atmosphere and great food."
  • "The restaurant is squeaky clean, staff are helpful and attentive."
  • "VERY NICE ATMOSPHERE, CLEAN AS WELL."
  • "Warm and friendly atmosphere, friendly staff and delicious food."
  • "The place is nice and clean and we didn’t had to wait for too long for the food."
  • "Place had a nice ambience a family warm vibe."
  • "They have dinning as well which is clean and looked after."

Cons:

  • "Needs to close down if they dont improve its like eating poison."
  • "This whole place has gone down the toilet. Do not recommend at all."
  • "STAY AWAY!"
  • "I am never going eastern again and I recommend others don't either."
  • "Never EVER will be ordering or entering this pathetic unprofessional restaurant again."
  • "The toilets were really dirty and smelt of urine."
  • "Thanks guys, wasted £20 for super bad food unedable."

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