Address: 14-16 Victoria Rd, Swindon, SN1 3AL, United Kingdom
Phone: +441793522687
Rating: 4.5
based on 171 reviews.
Service
Pros:
"The service was wonderful, nothing was too much trouble, friendly and attentive staff."
"Staff went the extra mile for us."
"The staff are amazing and our waiter helped us to choose from the extensive menu."
"The staff were very friendly and helpful, they made sure that we knew of any extra costs (on top of the voucher) before we ordered which made them seem really honest and respectable."
"The staff our the most polite staff I’ve come across."
"Very attentive staff and the food is delicious."
"The service was quick and efficient without making us feel hurried."
Cons:
"Service was disappointing nothing like it used to be."
"Took an age to take payment! After waiting they said my card hadn't gone through."
"Terrible service won’t be going back."
"The service was terrible had to ask 3 or 4 times where are different food was."
"Long wait for we ask 3 different people for a coffee and had to go up and over it."
"When I asked if certain recipes contained gluten or dairy, they just said im not sure, i think so and didnt offer to go and check."
"We asked one of the dishes to be packed, but it was disposed off."
Food Quality
Pros:
"The food was great... the service was prompt and Bosco made it a point to warm the food on stove before serving so it was hot."
"The food was really tasty and there were decent portions that left you full."
"The dansak sauce is smooth, thick and full of flavour."
"Food arrived swiftly and tasted great."
"The dishes were aromatic and full of flavour."
"The food was very good, a real Indian taste."
"Food portions are well sized and always arrive at the table piping hot."
Cons:
"The chicken CUBES in the gravy was not even cooked/ boiled!"
"Did not like their seekh kebabs or lamb tasted very rubbery."
"The biryani was nothing like a biryani the chana masala was plain bad the aaloo Gobi was bland."
"Meat dishes had a meaty smell that is very off putting."
"If I had to moan it was the the chicken was a little dry."
"Tandoori chicken had BBQ sauce flavor and Shami kebab was just a Burger patty, not the authentic soft kebab one would expect."
"The food was mediocre, which is a shame as it has always been lovely when visited before."
Authenticity
Pros:
"It has to be one of the best Indian meals I've ever had."
"Really excellent Indian food - nicest saag aloo I can recall."
"A great authentic Indian. The staff were very polite and the food was delicious and very good value."
"The veg Dansak was spicy, but with an authentic hit at the back of the mouth rather than spice added later and horrible on the tongue, always a good sign."
"The food is great, the service is even better."
"The food quality and taste is 10/10."
"Very very good atmosphere, feels like you are in India."
Cons:
"It brands itself as Indian Restaurant but I did not find the preparation of basic Indian dishes authentic."
"This is not Indian food, this is false advertisement. This is Bangladeshi food."
"Definitely not authentic Indian so anyone looking for proper Indian food will almost certainly be disappointed."
"Another restaurant with false advertisement for Indian Food to attract white people."
"Definitely not Indian food seriously someone please buy a jalebi an authentic Indian dessert right!! But you will be shocked to see pineapple fritter but without the pineapple."
"Very mediocre biryanis and shockingly poor tasteless mixed grill."
"It's commercial Indian food, the sugary red sauces, food colouring, tiny portions, fancy table decor... But no flavour."
Value
Pros:
"Prices were very reasonable and make you want to come again."
"Very reasonably priced against the other Indian restaurants around."
"Nice staff and reasonably priced."
"The best of all, however, was the amazing value."
"Certainly the Jewel in Swindon, what an amazing Indian restaurant and exceptional value for money given the quality of food."
"Very good prises considering the quality of the veg, meat, spices they use top quality ingredients!"
"The real jewel in the crown here is 20% off all orders when you pick them up."
Cons:
"They get one star for the lovely nan (overpriced)."
"Secondly the dishes were very pricey."
"The only draw back was value for money you don't get a lot specially since the portions are really half portions."
"Food reflects the price, cheap and cheerful, lacking flavour I thought."
"Took two hours to get our food. It was after the first hour they told us they lost our ticket order and had to wait longer as had to order again and then receive our food."
"Prices displayed on their menu card is wrong!"
"We used a groupon deal which halved our bill, working out at £10 per person near enough."
Ambience
Pros:
"It has a great feel to the restaurant."
"It’s like eating in the queens dinner lounge."
"The restaurant seemly goes on forever, aided by the big mirrors, but is well decorated and creates the right atmosphere."
"A very hearty atmosphere, great food, served quickly and well presented."
"The atmosphere was nice, the decor was bright and welcoming."
"The ambience of this restaurant feels royal."
"Very nice restaurant with nice decor, with lots of detail, which made the atmosphere welcoming."
Cons:
"Ambience is great, but food - God help me."
"After a long day in Swindon, and heading back to London, we stopped at The Jewel in the Crown. This was a let down."
"Went there last night, it was freezing! No explanation given as to why."
"Inside it's nice in certain areas and dated in other areas."
"Restaurant packed but not one ethnic customer and overzealous staff."
"Most annoying was keep being asked to put a review on trip advisor."
"We got a table went to wash my hands, walking out of the restroom I see there’s bottles of raid roache spray by the kitchen and on top of one of the dining tables on the right side."