KJ's School of Motoring Reviews Summary

Instructor Quality

Pros:

• "Kev is really skilled and friendly and his way of teaching was excellent, I have always felt relaxed during training."
• "Kev is an excellent instructor. He teaches you to a level that far exceeds what is required to pass the test because he wants you to be as safe as possible on the road."
• "He genuinely cares about the progress of learners and I can tell he adapted the way he instructs based on how confident the rider is."
• "Kevin and Nathan very friendly, helpful and encouraging"
• "Kevin was extremely helpful and professional with his training!"
• "Kev is positive, very firm but fair!"
• "Kevin is an exceptional instructor, I had never ridden a motorbike before going to KJ's and he helped me pass my A2 licence 2 years ago on my first attempt and also pass the full A licence this week on first attempt."

Cons:

• "The instructor was not professional and narrow gringo."
• "I did not expect to be treated like this. It was very disappointing."
• "The lack of depth in the training was a letdown for me."
• "I expected the training to be more thorough. It felt rushed and incomplete."
• "The condition of the training area was not up to par with my expectations."
• "I was a bit disappointed with the upkeep of the facilities."
• "I felt that the training was somewhat lacking due to the equipment issues."

Customer Service

Pros:

• "Replies promptly Quick to arrange training and tests."
• "The support I received from the Kev's team was the best part of the experience."
• "Thanks to the Kev's team's 'thinking out of the box' attitude, and the empathy of the instructors."
• "They were so accommodating that they even allowed me to change my appointment times when something came up."
• "They were very accommodating when i had to cancel the first appointment due to illness."
• "All the stuff that they did for me definitely falls into the 'going the extra mile' category."
• "They made it to the top of my list thanks to their genuine concern for my grandson."

Cons:

• "None of them really knew what was going on and wouldn't do anything as they couldn't get tests for a month or two."

Equipment and Facilities

Pros:

• "His equipment is treated as his own pride and joy, the care and attention to detail gone in to providing safe roadworthy (clean) bikes is beyond OCD."
• "If you haven’t got your own gear you can rent everything."
• "The top-notch maintenance of their bikes made the training process much smoother."
• "I used one of the schools bikes and they were very good (even had heated grips, great if training during the winter!!!)"
• "The bikes are perfect for beginner riders. The engine is really smooth and the bike handles really well (which is great for the mod 1 exercises)."
• "All the bikes and equipment are first rate - well maintained and kept very clean."
• "Bikes are maintained perfectly, intercoms are great, a range of earpieces, learning area is great!"

Cons:

• "The only issue is the ear pieces used for communication as i did miss a turning to take as instructed by Nathan because it cut out but he just said it's fine and we'll find a different route."
• "The personal interest sharing (about the earpieces) was a bit too much."