Red Lion Reviews Summary

Accommodation

Pros:

• "Very clean spacious room."
• "The newly refurbished rooms are beautiful. Warm and comfortable."
• "Very comfortable accommodation, good quality beds and pillows ensured a good night's sleep."
• "The rooms were clean, comfortable and spacious and we had everything we needed."
• "Rooms were spotlessly clean and very comfortable."
• "The hotel rooms are spotless clean, super comfy beds."
• "Booked to stay overnight very pleasantly surprised large spacious room lovely bathroom with a bath spotlessly clean."

Cons:

• "The second night was quiet and although we wanted a double room, the empty doubles were not offered."
• "The room small but very nice, clean, and well furnished."
• "We awoke expecting to be showered and attend another private meeting, but, although the water had been off since 0630hrs, nobody informed us."
• "The bathroom was in need of updating and equipping (No toilet brush, shampoo) and the water pressure was erratic so we couldn't always have a shower."
• "We stayed in one of the upstairs rooms that had to be accessed up steep fire escape type stairs."
• "Nice cosy room. But bathroom needs major attention."
• "Such a great location, nice looking pub from the outside, great potential and completely wasted!!"

Food

Pros:

• "Fantastic food as always! The Roast dinner was superb with real home made Yorkshire puds and beef stock delicious gravy."
• "Food was absolutely superb, genuine home cooked and delicious the Chef is a credit to this establishment."
• "The food was lovely and well priced."
• "Firstly, fantastic food. I had the Mega Mixed Grill, and wow, awesome steak; huge plate."
• "The evening menu was cooked to perfection."
• "The food arrived quickly. The food was delicious and it was very good value for money."
• "Food is excellent, light options and vegetarian options available, nice choices."

Cons:

• "Over 45mins for a starter is not good... Not recommended."
• "Depressing vibe not good if you are hungry and wanting food!"
• "Food not cooked well, potatoes (not cooked through) and pork hash very disappointing."
• "However the food is certainly not of the same quality and quite obviously many items were microwaved rather than cooked from fresh."
• "But the dinner we ordered was awful, it came out looking like the chef had built a model or something on the plate."
• "Food was awful I have experienced Marsden's pub food before but this was even worse."
• "We asked for 3 different items on the menu but they were out of all of them."

Staff and Service

Pros:

• "Cannot fault our hosts Sean and Sophie who were very attentive."
• "Staff were exceptionally helpful."
• "And friendly helpful staff, nothing was too much trouble."
• "The staff were very friendly and couldn't do enough to make sure we were happy."
• "We were greeted by a very friendly and polite member of staff and seated immediately."
• "The staff were the nicest and most helpful I’ve had the privilege to come across in any Hotel I’ve ever stayed at, nothing was any bother."
• "The staff were welcoming and friendly."

Cons:

• "I can only describe the welcome I get from any of the younger female staff as a similar experience to being dunked naked into an ice bath...while being simultaneously slapped with a wet fish = COLD and rather unpleasant."
• "Not a great experience, there was an ongoing poker game that seems to take priority."
• "Very disappointed that none of the staff wore masks. There was no social distancing in the pub and you had to order at the bar which was crowded."
• "The staff were very slow serving and kept wandering off."
• "The greeting on our arrival was almost surly."
• "Young bar staff... were swearing loudly with regular customers around over a personal topic."
• "The waitress was not very approachable in a sense of having a moody face and was just throwing the food down like it was hard work and didn’t want to be there!"

Value

Pros:

• "Lovely traditional British pub decor, very good food for a very reasonable price."
• "Complimentary full English breakfast."
• "Excellent value for the price I paid (£58)."
• "Great value and great stay. Would recommend."
• "Good quality traditional pub food for a reasonable price."
• "Welcoming place. Staff very friendly and helpful. Food delicious and inexpensive."
• "Really good place to eat. Limited menu at the time due to Covid restrictions but still plenty of choice for vegetarians and vegans. Brilliant value, decent portions, friendly staff, comfy and clean pub."

Cons:

• "We ordered a pint of cider and 2 halfs of lager which left a cost £9.65 when we deducted the food from our bill, should have questioned this but decided not to as I realised it was a Marston's pub and have paid over the top for drinks in different Marston's pubs in the past."
• "Took 40 mins to get into Liverpool which was hideously expensive for the Friday we stayed. (£250+)."
• "But the dinner we ordered was awful, it came out looking like the chef had built a model or something on the plate."
• "Go in with very low expectations and I'm sure you will find it ok."
• "Lovely country pub on a main road very nice people behind the bar really friendly helpful food was good except I had ordered apple crumble and it was not crusty at all it was more like apple suit claggy and far too much custard."