Horse & Jockey Reviews Summary

Food Quality

Pros:

• "Vanilla cheesecake and crumble deserts delicious."
• "Food was fantastic the steak pie and gravy was the best we have ever had."
• "Everyone suitably impressed - I'd recommend the lambs liver/bacon/veg and mash."
• "The mussels were the best either of us have ever had and the ribs and wings went down a storm too!"
• "Really nice old school pub - roaring fire, good homemade grub, really big portions."
• "The food was delicious and the staff couldn't have been more helpful."
• "The food was excellent - as agreed by all my guests - all meals came together."

Cons:

• "Not a good experience - have eaten here before and food was good - sadly gone downhill - waited 50 minutes for food to arrive."
• "When we arrived for our booking we were told that they had ran out of Yorkshire puddings!"
• "Went there for sunday lunch for first time sunday menu very limited, there was no vegetarian option only a roast which consists off just vegetables not even a nut roast or tart was a option."
• "Sorry but the food was bad. The service was slow considering there weren't many people in there."
• "The food was cold meat stringy. Roast spud so hard I could not cut them."
• "Ribs and chicken had no chicken, medium sirloin steak was rare and cold in the middle."
• "The duck salad was inedible today, very dry."

Service

Pros:

• "Really Oldie Worldy, Pub, Nice Atmosphere, Landlord really Friendly."
• "Great food and hospitality. Friendly staff. Will definitely come again."
• "Nice friendly service."
• "The staff were brilliant. I would not hesitate to recommend this place."
• "Service was great. Sat in the garden. Kept warm with outdoor heaters and blankets."
• "The staff were extremely friendly, polite and attentive without being intrusive."
• "We were greeted and seated by a friendly member of staff and our drinks order was taken straight away."

Cons:

• "Very slow service - food order taken and then told 'no longer available' - twice!"
• "We were booked for 1.45 and we were still waiting for our food at 3pm."
• "Sadly since the previous owner left, things have gone downhill fast!!"
• "We really did not find this place covid safe... But no masks worn by staff despite taking orders close to people."
• "The staff were not friendly, most were wearing masks though."
• "Owner/manager, I assume was really abrupt even though they had space."
• "Honestly the worst service of any pub in Hampshire. Lucky to get acknowledgement from entry to final payment."

Ambiance and Decor

Pros:

• "Really Oldie Worldy, Pub, Nice Atmosphere, Landlord really Friendly, Food was very Well Presented."
• "Old English country pub with restaurant. Good beers and wines plus a good selection of spirits."
• "Cosy pub with log burner and friendly cat, bar-maid could not do enough."
• "Inside the pub massive open fires, snug bar, family areas, very historic."
• "Wonderful pub for families especially in the summer, park area for kids, lovely stream running through, loads of table space outside, also outdoor heating on the patio for colder days, lovely place."
• "Ownership changed six months ago and the interior has been given a makeover."
• "Really nice pub, lovely fresh homemade food."

Cons:

• "Decor needs a spruce up and a clean. Cobwebs everywhere and 2 fighting spiders troubled my aracnaphobic wife."
• "The outside area could do with a bit of a refurbishment and clean."
• "Coffee machine broke down. And step markings need to be made clear as one of our group stepped back from her chair & tripped down unmarked carpeted step."
• "The garden area was large with plenty of seating."
• "The first person to greet us was a man who said 45 minutes, directly I got to the door waiting area."

Management and Staff

Pros:

• "Lovely service from the owner and his staff."
• "New management since we were last here. I think the pub has improved 100%."
• "The whole team were so hospitable and Steve chatted to us after our meal - a really friendly, welcoming warm pub."
• "All the staff were amazing, couldn't have been more welcoming."
• "Really love this place. Staff Lovely, good service, food great."
• "We have great meals here the manager is always checking all is well, attention to detail really seen these days."
• "My wife and my dear friends had a wonderful evening at the horse and jockey. The food was of a very high standard and we thoroughly enjoyed it."