Bushel Reviews Summary

Category: Pub Bury Saint Edmunds

Address: St Johns Centre, St John's St, Bury Saint Edmunds IP33 1SN, United Kingdom

Phone: +441284754333

Rating: 4.3
based on 147 reviews.

Staff and Service

Pros:

  • "Despite being short staffed and very busy at the time of our stay the staff were friendly and very helpful."
  • "The staff were lovely and helpful and the food was excellent!"
  • "The staff were very pleasant and we had a nice room in a converted stableblock."
  • "We have visited this pub at least 8 times for lunch over the past 6 months and each time we were very pleased with the excellent service from lovely staff and the quality food."
  • "The staff were extremely helpful and really made an effort on the customer service front."
  • "Staff very helpful and friendly."
  • "The staff were very kind and welcoming."

Cons:

  • "Wanted to like this place but was let down by poor customer service, very noisy bedroom (no sleep due to generator buzzing)."
  • "Stood there at the bar for 15 mins with Pete serving 4 customers that were behind me, completely ignoring that I was there."
  • "No hot water this morning... won’t stay at the Bushel again."
  • "Appalling Customer Service from start to finish! Took 30 mins to get three drinks brought to our table, and to make matters worse the beer was stale."
  • "The staff are polite just not very attentive."
  • "Wandered into the pub at 14.45 on a saturday for a late lunch, to be told we could sit anywhere without a reserve sign. Made our choice and when waiting to order at the bar I was told very matter of factly by a rude middle aged barman that unless we had pre-booked we could not order food."
  • "Had to wait ages for drinks as no staff on. The manager was rude. Couldn't be bothered."

Food Quality

Pros:

  • "Excellent delicious and good quality food, served in a reasonable time and at reasonable prices."
  • "Good food - out of most flavours of ice cream but the children shared an enormous piece of chocolate cake!"
  • "The nut roast Wellington was so tasty and the pastry was perfect."
  • "The food was delicious and well presented by great staff."
  • "The dinners were brilliant. A proper freshly cooked roast dinner with quality ingredients."
  • "Food delicious and presented well, served piping hot on hot plates."
  • "Great food, especially the triple cooked chips and a good selection of real ales and other drinks."

Cons:

  • "Poor experience served a cold lasagne by the time it came back I was finished and left sitting there."
  • "The food was lacking in just about each part, the burgers were pretty overcooked and lacked in flavor."
  • "Meat pie very disappointing: lovely inside but pastry too solid to eat."
  • "Food was not good, pastry hard on steak and ale pie, cabbage inedible."
  • "Very poor experience at the Bushel. The food was mediocre, and the wrong items were brought to the table."
  • "Roast beef tough for Sunday lunch and just two small slices/ roasted carrots soggy/food did not come out hot."
  • "Food was ridiculously small portions and cold."

Accommodation

Pros:

  • "The room we had was compact with decent sized bathroom. Clean and warm."
  • "Room was nice and clean with an awesome shower and comfy bed."
  • "Rooms are spacious, very clean and cosy."
  • "Our room was lovely, airy and bright."
  • "My room was so comfortable and the shower was so nice."
  • "Rooms were cozy and nice big shower."
  • "The room, No 4 overlooks St John's church, was well proportioned, and comfortable."

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