Address: St Johns Centre, St John's St, Bury Saint Edmunds IP33 1SN, United Kingdom
Phone: +441284754333
Rating: 4.3
based on 147 reviews.
Staff and Service
Pros:
"Despite being short staffed and very busy at the time of our stay the staff were friendly and very helpful."
"The staff were lovely and helpful and the food was excellent!"
"The staff were very pleasant and we had a nice room in a converted stableblock."
"We have visited this pub at least 8 times for lunch over the past 6 months and each time we were very pleased with the excellent service from lovely staff and the quality food."
"The staff were extremely helpful and really made an effort on the customer service front."
"Staff very helpful and friendly."
"The staff were very kind and welcoming."
Cons:
"Wanted to like this place but was let down by poor customer service, very noisy bedroom (no sleep due to generator buzzing)."
"Stood there at the bar for 15 mins with Pete serving 4 customers that were behind me, completely ignoring that I was there."
"No hot water this morning... won’t stay at the Bushel again."
"Appalling Customer Service from start to finish! Took 30 mins to get three drinks brought to our table, and to make matters worse the beer was stale."
"The staff are polite just not very attentive."
"Wandered into the pub at 14.45 on a saturday for a late lunch, to be told we could sit anywhere without a reserve sign. Made our choice and when waiting to order at the bar I was told very matter of factly by a rude middle aged barman that unless we had pre-booked we could not order food."
"Had to wait ages for drinks as no staff on. The manager was rude. Couldn't be bothered."
Food Quality
Pros:
"Excellent delicious and good quality food, served in a reasonable time and at reasonable prices."
"Good food - out of most flavours of ice cream but the children shared an enormous piece of chocolate cake!"
"The nut roast Wellington was so tasty and the pastry was perfect."
"The food was delicious and well presented by great staff."
"The dinners were brilliant. A proper freshly cooked roast dinner with quality ingredients."
"Food delicious and presented well, served piping hot on hot plates."
"Great food, especially the triple cooked chips and a good selection of real ales and other drinks."
Cons:
"Poor experience served a cold lasagne by the time it came back I was finished and left sitting there."
"The food was lacking in just about each part, the burgers were pretty overcooked and lacked in flavor."
"Meat pie very disappointing: lovely inside but pastry too solid to eat."
"Food was not good, pastry hard on steak and ale pie, cabbage inedible."
"Very poor experience at the Bushel. The food was mediocre, and the wrong items were brought to the table."
"Roast beef tough for Sunday lunch and just two small slices/ roasted carrots soggy/food did not come out hot."
"Food was ridiculously small portions and cold."
Accommodation
Pros:
"The room we had was compact with decent sized bathroom. Clean and warm."
"Room was nice and clean with an awesome shower and comfy bed."
"Rooms are spacious, very clean and cosy."
"Our room was lovely, airy and bright."
"My room was so comfortable and the shower was so nice."
"Rooms were cozy and nice big shower."
"The room, No 4 overlooks St John's church, was well proportioned, and comfortable."