Trevor Sorbie Richmond Reviews Summary

Hair Styling and Finish

Pros:

• "Absolutely happy with my experience and the results of my transformation at Trevor Sorbie. Very friendly and professional Team. Excellent cut and finish by Anisa."
• "After 14 months of growing my hair I am so happy that I trusted her and I am constantly getting a lot of comments from people that they love my new style."
• "He was the first stylist ever who understood the texture of my hair and what style I wanted. My hair is naturally wavy and frizzy and I wanted something low maintenance."
• "I had a bob haircut done by Zeno and I can’t recommend him enough! He was just brilliant."
• "I recently had the pleasure of getting a haircut with Zeno, and I couldn't be happier with the results. He took the time to listen to exactly what I wanted and offered valuable suggestions."
• "I had an excellent experience here last week when I managed to get a last minute appointment with Dana, who was wonderful! She cut my hair into a fantastic blunt bob."
• "Anisa was fantastic from the beginning, knew what I wanted and gave me a really simple but lovely trim."
• "I always leave the salon feeling a million dollars! Ryan has transformed my hair with highlights and Anisa does the best blow dry!"

Cons:

• "I’m really upset. I came in to get a trim and was coerced into having my hair thinned out using a razor."
• "Pretty horrified circa 99% of the cut was done by cut throat razor. I did say I hate razor cutting."
• "When I asked about hair colouring was quickly cut down and told it wasn’t her area and I would need to speak to the colourist."
• "Unfortunately, no better than salons that charge half the price. Staff were friendly but technical ability should be first class."

Customer Service and Salon Experience

Pros:

• "Dana is a fantastic hairstylist and has created something I am so incredibly happy with! Dana suggested me growing it longer."
• "Fantastic experience at Trevor Sorbie, Richmond. All staff were super friendly and welcoming and Michelle (as usual) got my colour request spot on."
• "The staff are always very friendly and make you feel very welcome without overdoing it."
• "Excellent salon! It is on the expensive side, but well worth it for friendliness, professionalism and expertise."
• "My first point of contact at Trevor Sorbie, Richmond was a lovely one...I was warmly greeted on the telephone to book my appointment and the same on arrival at the salon."
• "Had my hair blow dried with Helen today. Really lovely attentive stylist, made me feel relaxed and comfortable. Clean, well ran salon."
• "This salon has everything you would want and more - attentive, knowledgeable stylists; a peaceful atmosphere with refreshments of your choosing plus massage chairs."
• "I just love Richmond TS. I’ve been a customer for many years & even though times are hard if you need a decent haircut to lift you spirits it’s well worth the money."

Cons:

• "Unprofessional in all aspects. Booked an expensive cut and finish as a treat for my 16 year old. She went by herself and showed Anisa the pictures of what she would like."
• "The color was fantastic - I would definitely recommend for the perfect blonde. However, my style was awful and I was visibly unhappy."
• "Was given a voucher as a birthday present and booked in with the creative stylist, as I was hoping for a change of style and some hair advice."
• "Lovely friendly, cheerful, approachable and accommodating people (this time Bella, but they all are) every time, just what you need when you're having an off-day."