Blue Tit Streatham Reviews Summary

Customer Service

Pros:

• "Everyone else was very nice too, and complimentary drinks were a really nice touch."
• "The salon felt super safe (as I was nervous being heavily pregnant) great social distancing, staff wearing masks/visors and plenty of ventilation."
• "The mulled wine was fab too x"
• "The whole team were welcoming and lovely."
• "The salon is lovely too! Thank you Areeb, 100% recommend."
• "The salon itself is beautiful, I was offered refreshment on arrival, and the cut itself was fantastic."
• "Great vibes and top notch customer service."

Cons:

• "I got a haircut not even remotely close to what I wanted, and I feel disgusting and hate to look at myself in the mirror."
• "Had my hair cut today As soon as I left the salon I broke down into tears It was nothing at all what I asked for."
• "I could tell that they were rushing my appointment so that they could go out."
• "They burned my hair off! My stylist left bleach on my head for an hour and 15 mins."
• "After an hour she hadn't even come back to check, I had to tell the disinterested reception staff that it was burning my scalp."
• "I won't be returning and will be trying to get in contact with customer service."
• "Complained to customer services and they offered a voucher but upon following up never got a response."

Salon Atmosphere

Pros:

• "Such a lovely atmosphere and experience from the minute you walk through the door."
• "Love coming here, the salon is au so naturale."
• "The streatham salon is beautiful too, feels like being in a spa!"
• "Everyone’s super friendly and the place is spotless."
• "The salon really reflects this - it is such a nice vibe with great music and the team all get along very well!"
• "The salon is super beautiful and the atmosphere really relaxed."
• "I really like this salon because of the downstairs hidden away hairwash area as well as the great friendly and professional service."

Cons:

• "Awful salon."
• "However I’m so disappointed with my (expensive) haircut."
• "I really don't feel that I got value for money on my visit."

Stylist Expertise

Pros:

• "Woody listened to what I wanted and elaborated on it. It came out amazing better than I could’ve imagined."
• "Charles cut my hair, he was very attentive and I love my new style!"
• "I have finally found a great stylist for my curly hair. Federico is very professional, experienced and looked after me carefully."
• "I had my hair cut by Ollie and I absolutely love it!! For starters, Ollie is incredibly sweet and outgoing, which makes for great conversation."
• "Michael is truly amazing. He has been colouring and cutting my hair for the past few years and I would highly recommend him to anyone!"
• "Rosie has breathed so much life in to my previously boring hair and achieved the vision I was after."
• "Michael is an actual guardian hair angel - best hairdresser I have ever come across."

Cons:

• "I feel I’ve been given a haircut which Federico thinks I should have rather than I described."
• "Federico has basically cut me a lob, which isn’t what I asked for."
• "Had one of the worst haircuts of my life here, hair was absolutely butchered."

Product Quality

Pros:

• "Love the Davines products too!"
• "The beds for the sinks for hair washing are excellent as I usually always get a sore neck."
• "It’s also brilliant how much of an effort the salon makes to be sustainable and their products always last ages."
• "Also the shampoo they sold me is in a glass bottle which you can take back to be refilled with 25% discount - fabulous!"
• "Bluetit Streatham is such a lovely salon, great atmosphere and they use beautiful smelling products that are really good for your hair and the planet too!"

Cons:

• "Additionally my colour isn't as nice as before."