Flanx | Hair Salon Islington Reviews Summary

Staff Performance

Pros:

• "Maja really looked after me and I have already booked in more sessions."
• "Lauren 🙌🏻 is my hair-genius."
• "Lanxa is very patient, dedicated and passionate and does an amazing job every time."
• "Lanza and Sara are both lovely, experienced and knowledgeable."
• "Lavdie was wonderful, she gave me a lovely haircut and styled it so nicely."
• "Lauren really took her time with me and it did not feel rushed."
• "One of the staff... she did magic on my hair, the transformation was incredible."

Cons:

• "Ended up paying £51 instead of £36. My fault but they could have made sure I wanted to pay this much before doing it."
• "Confusing online booking system - accidentally booked blowdry not cut and didn’t realise it was going to be more till the end."

Salon Atmosphere

Pros:

• "The salon surroundings are fabulous with an excellent range of the best hair products."
• "The atmosphere was friendly and the salon looked great."
• "Great customer service, lovely staff, atmosphere was very relaxing."
• "Everyone is so friendly and chatty at Flanx, they make you feel so welcome and I always look forward to my haircuts!"
• "The atmosphere at Flanx is welcoming and relaxing, and the entire staff is friendly and professional. I felt pampered and cared for throughout my visit."
• "The salon was welcoming, clean and I loved the biscuits I got with my drink."
• "A very pleasant and cozy place."

Cons:

• No cons mentioned regarding salon atmosphere.

Service Quality

Pros:

• "They accommodate last minute appointments wherever possible, give great colour advice so that you aren’t left with bad regrowth."
• "Offered me different drinks, even beer and wine."
• "They use super high-quality products, they are so kind, generous and professional!"
• "Lanza, in particular, is amazing at advising on what will look best and is a miracle worker when it comes to colouring hair with high-quality products."
• "I am always well looked after there hence why I always go back, forever suggesting friends and family to go there!"
• "The whole team at the salon are incredibly welcoming and friendly, making the whole experience even better."
• "Very happy with the service I received, Lanza is a total professional who will not rest until you are happy with your colour!"

Cons:

• No cons mentioned regarding service quality.

Value for Money

Pros:

• "The owner is amazing, told her my right budget and they kept that in mind."
• "The pricing is so good for the quality of service you get. Highly recommend."
• "The prices are some of most competitive in London. I can't recommend the place more highly."
• "Flanx also offers good value for money. I'll be a regular there from now on."
• "Very reasonably priced as well."
• "The staff are very friendly and professional and my hair always looks expensive even though the prices are reasonable."
• "Quality service, and not over-priced for Islington."

Cons:

• No cons mentioned regarding value for money.