Address: 207 Pleck Rd, Walsall, WS2 9EX, United Kingdom
Phone: +441922645646
Rating: 4.5
based on 162 reviews.
Customer Service
Pros:
"The staff where fantastic very helpful honest and told the truth where other garages lied thank you so much and the receptionist was so friendly and offered us coffee fantastic very welcoming and calm."
"really sound guys and lady on the desk, they go through every step of the way."
"Staff very helpful and friendly."
"The receptionist is very nice, kept offering beverages and let me charge my phone."
"The lady on reception also made me several drinks while I was waiting."
"Receptionist very polite and made me feel welcome, the fitters were friendly and polite and we discussed what was to be done and was kept updated."
"The Receptionist is so welcoming and she makes great coffee too."
Cons:
"I Was quoted a certain price for a full exhaust system... When i arrived, they told me the system would cost £600 more then initially quoted!!"
"Really disappointed as they don't really stand by their promised outcomes and by their warranty."
"The staff was also very miserable and couldn't care less about their customers."
"Phoned in for a quote, didn't feel as if they cared too be honest."
"The manager and the staff are very rude."
"You also receive an argumentative seller if you ask them to resolve the issue."
"These people are wasting peoples times and money. I really hope this garage closes very soon."
Quality of Work
Pros:
"Now I have a good quality build, I won't get kicked off track for frightening livestock in fields 2 miles away and I didn't break the bank."
"The end result was superb and, I would recommend this team."
"If you require custom exhaust work don't hesitate to use these guys, they're the best."
"Thank you for a great experience, and for a great exhaust!"
"The car now sounds mega and the workmanship and welding of the exhaust is first class!"
"The work was completed to an extremely high standard and in a good amount of time."
"Quality of the work is top notch. It sounds amazing and really makes the most of the 2 pot burble."
Cons:
"Quality isn't as good as powerflow, but for the price this was expected."
"Really disappointed in the quality of work from this place, total cowboys."
"Its like they’ve used scrap exhaust bits to make up a system."
"Went in to have tips put on for an amg quad exhaust They welding skills a 5yr old can do better blobs and not welding all the way around not smooth amateur welding."
"I by trade am a fully qualified and BS coded TIG welder that works in aerospace. I have to say there welding is some of the worst I've ever seen!"
"If you want an exhaust that will be blowing from the welds in 3 months then go here."
"Overall, comes across as a very crude and amateur business which does not make custom exhaust, but rather mangles your car to make the parts they do have fit."
Price and Honesty
Pros:
"The price quoted was the price paid, what more could you ask?"
"Great price Paid for a back box removal / straight pipe on my son's Twingo GT."
"Friendly guys all round and all done at a price that's hard to beat for the quality of work provided."
"also a reasonable price for a performance exhaust."
"Excellent service for a great price."
"Most importantly exceptional value."
"They quoted and stuck to the quote and actually did it while I waited."
Cons:
"Disgusting people, ripping off a child."
"never going here again total disrespect and a joke don't waste your money people soon they get money push ya to the side."
"Steer clear. I know backstreet garages that are more honest and better skilled than these guys."
"Phoned for a quote for a decat delete pipe and quoted £100 fitted. Drive down only to be then told it would be £250."
"Over priced go to rjays or black country and save yourself some money the quality is nothing special compared to there comp anyway I saved over 200 pound not having mij performance work upon my car."
"Disgraceful robbing bastards. I took my car there, they talk to you for ages as if they are gods gift, they ordered the wrong part, told me to come back the next day."
"When i arrived, they told me the system would cost £600 more then initially quoted!! No apologies or anything from the owner."
Professionalism and Efficiency
Pros:
"Staff where good and left vehicle on ramp so I could see what I was paying for."
"They fitted me in (without a booking) despite clearly being busy."
"Quick efficient job and very professional."
"The attention to detail that I witnessed today was incredible."
"Extremely knowledgeable and friendly staff."
"They know what they’re doing and they tailor each job to the customers exact needs."
"The mechanic was knowledgeable and the welding was excellent."
Cons:
"Really disappointed as they don't really stand by their promised outcomes and by their warranty."
"Word to the wise gents know your cars before quoting."
"Lots of waffle, all talk and no show really."
"Went for exhaust system and there Not a very professional pace, specially when workers don't have the knowledge about cars."
"The ONLY reason it’s not 5⭐️ is that we was told it would be 2 - 2.5 hours, ended up taking close to 5 hours for the work to be complete."
"will never use again."
"it seemed to me the fitter just didn't want to do the job as it was a little more work then he expected."