Address: Somerfield Rd, Bloxwich, Walsall WS3 2EN, United Kingdom
Phone: +441922494874
Rating: 4.9
based on 251 reviews.
Customer Service
Pros:
"I will only ever deal with Motorland as I know I am getting the best customer service and best cars in the business."
"Very professional,helpful and friendly sales staff,made choosing and buying my car very easy and straightforward."
"First class service they didn't push you into buying anything from themselves."
"Would definitely recommend if buying or looking for cars :)"
"Highly recommended if you want great cars and a friendly service."
"The service was friendly, professional and best of all they made everything SUPER easy for me!"
"Great customer service and nothing was too much trouble, even had a car transferred from the Cannock branch to Bloxwich just so I could have a look at it."
Cons:
"When we asked to swap it for something else still wanted more money off us... Went to look at other cars at another site said they would take another model to showroom so we could look at both failed to bring it."
"Wouldn't use again and wouldn't recommend no after sales care at all."
"they keep fobbing me off"
"Had to argue to get fixed refused to pay garage bill lack of communication even queried us tampering with oil then tried to blame for piston noise reconditioned parts without car 3 weeks refused to lend us one."
"DONT EVER COME TO THIS PLACE. VILE excuse for a human being."
"Keep well away fantastic till had your money then not very helpful"
"Keep well away"
Sales Team
Pros:
"Andy and the team in my experience have the best prepared used cars in the business!"
"Andy is the most genuine salesman ever."
"Adam was more than helpful throughout our experience with Motorland, nothing was too much trouble."
"Andy who was really helpful and helped me identify the correct car for my needs."
"They went out of their way to get me the car I wanted nothing but honesty and great customer service."
"You must try these guys for a low miles used car I have been buying from them for over 25 years."
"I’ve been buying cars from the sales team for the last 34 years, I trust them impeccably to provide me a top quality service as they always have done."
Cons:
"fault on vehicle showing cooler level"
"When my finance company contacted motorland they lied to them and said my car has never been back in for repair.. when it most definitely has 3-4 times."
"Good selection of cars sales people half soaked don't have all information on cars one shrugged shoulders when asked about service history (Hednesford Branch)."
"Brought a car June 2021, after a few weeks got a problem with the car.. clunking on left side."
"The NASTIEST MAN I HAVE EVER MET SINCE MOVING TO BLOXWICH."
"I'm taking it back and want my cash back, as trading standard have said I can return it with in 31days of purchase, and have full refund"
After Sales Service
Pros:
"I again received a call a few days later to make sure I was happy with everything."
"Returned to this dealership when found out locking wheel nut adapter was missing... They couldn't have been more helpful."
"Any minor issues are resolved without question and their after sales service is excellent, the best I have known."
"After sales service is also first rate."
"Only had a minor issue which was the back plate light, which was quickly sorted out at the service centre."
"Staff very helpful and friendly had a few minor problems had a crack in windscreen and they sorted it straight away."
"The after sales care is even better Andy has always picked my car up and delivered back when services are needed."
Cons:
"Was returned and fixed within 24 hours to our complete satisfaction."
"Had a couple of hiccups with the car, but it was sorted swiftly."