The Mahal Reviews Summary

Category: Restaurant Cheltenham

Address: Montpellier Dr, Cheltenham, GL50 1TY, United Kingdom

Phone: +441242226300

Rating: 4.7
based on 115 reviews.

Atmosphere and Ambiance

Pros:

  • "The restaurant itself is modern and the service exceptional."
  • "The building itself was decorated very nicely both inside and out."
  • "Wonderful atmosphere, building and service."
  • "Both the chicken korigassi and caramel cheesecake were exceptional and well worth the only slightly higher price than you'd pay in an average Indian restaurant."
  • "Lovely old building with very nice decor."
  • "Outstanding customer service, treated like Kings and Queens, couldn't fault the food even if we were trying to."
  • "Great atmosphere and very welcoming staff."
  • "The restaurant has a great ambiance and we felt very welcomed and well looked after."

Cons:

  • "Dinning area could have been warmer."
  • "The service was very polished, but sadly it just fell way short of expectations/hype/others reviews."
  • "We were so disappointed this evening. The food was wonderful, as was the hospitality but we waited for over an hour to get a drink and for our starters to arrive."
  • "The bathrooms need a refit - they are clean and functional, just not up to the same standard as the rest of the place."

Service Quality

Pros:

  • "We were welcomed into the bar area to relax with a drink before being seated in the dining room where the art work is beautiful."
  • "The service is excellent, the food is delicious and the menu offers plenty of options cooked fresh and to your spice preferences."
  • "Incredible restaurant. The service is friendly but professional- every member of staff was faultless and the food was beautiful."
  • "Absolutely awesome food. Very classy environment and incredibly attentive staff."
  • "The staff were very friendly and the service was excellent!"
  • "The staff were very friendly, welcoming and keen to pass on information about the food."
  • "Service beyond our expectations food fantastic and decor is top class."
  • "We had a really lovely dinner at The Mahal. The food is fantastic in quality and taste, and I would 100% go back."

Cons:

  • "35 mins to take order. 65 mins had to ask where starter was, it was then bought to us."
  • "My wife and I went to The Mahal last night for my 33rd birthday. Despite having booked, we waited close to 40 minutes for our table."
  • "We visited on a busy Monday evening and had the 7-course tasting menu. Every dish was wonderful as was the service and atmosphere. Well worth a special trip."
  • "7 course valentine's meal. Brought 3 plate out wrong, service was poor at times and not well thought through."

Food Quality

Pros:

  • "There is an imaginative menu of dishes, many of which have Indian spices."
  • "The desserts were excellent, I would happily return to sample the other creative delicacies."
  • "The food amazing, atmosphere buzzing and staff wonderful and friendly."
  • "The food was outstanding. Each course was fresh, full of flavour and well balanced in terms of spice."
  • "Every course was absolutely delicious - with such attention to detail made to each plate, an amazing concoction of flavours."
  • "Each course was superb, encompassing fish, lamb beef and chicken with subtle flavours to enhance the respective meat."
  • "The food was served in hot bowls and tasted tasty."
  • "The food was great, the atmosphere was great and most importantly, the service was impeccable."

Cons:

  • "The rice portion was very small. We both felt that the service was poor, and the drinks at £11 for a glass of wine was very overpriced."
  • "We visited here during a trip to Cotswolds. The atmosphere is lovely and the service great but the food itself was not actual Indian food."
  • "The menu is now very limited, no longer the traditional Indian, but the service was shocking, items were added to the bill we didn’t order."
  • "The monkfish was well cooked but lack the indian spices i was hoping for. The Welsh lamb was tough and had to be returned."

Value for Money

Pros:

  • "Although it may appear to be more expensive than your average Indian restaurant, the food and superb service is truly value for money."
  • "7 cpurse taster menu was amazing and very reasonably priced for the standard of food."
  • "The food presentation and table service were spot on."
  • "The food is fantastic in quality and taste, and I would 100% go back. The atmosphere there was also great."

Cons:

  • "We love good service and food, but would not visit this restaurant again, first impressions are lasting impressions."
  • "It is on the pricey side as well but the manager is very nice."
  • "Quite overpriced for what it is, decent Indian food, starters were very small as if its gourmet."
  • "It wasnt a bad meal, and the service wasn't shocking but really wasn't anywhere near the expectations/standards a 'fine dining' experience."

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