Piccolino Harrogate Reviews Summary

Menu Variety

Pros:

• "It has a varied menu with something for everyone."
• "Food was beautiful with each course close to perfection."
• "The lunch menu, 2 course for £20 is an amazing value for money."
• "Had the truffle gnocchi chicken which was excellent, and a classic pizza which was also very good."
• "We ordered the king prawns bruchetta and it was delicious."
• "I had scallops, Black Angus rib eye and cheese, and my wife had prawn bruschetta, fillet steak, and choux bun."
• "The food was delightful, and the evening spent in Piccolino couldn't have been any better."
• "The blend of flavors and textures was a culinary delight, and it exceeded all our expectations."

Cons:

• "Food was good but the portion sizes were nonsense, £7.50 for 6 little pieces of calamari."
• "The pasta dish wasn't very big either."
• "The food was nice but the overall service was not up to standard."
• "Our main courses at Harrogate were bland and expensive for what they were."
• "I was deeply disappointed and surprised at my meal."
• "The food was just lacking, I had the belly pork and it was quite dry and a bit burnt."
• "The chicken escalope was served just on a plate with the slightly greasy sauce poured over."
• "We had pizza (capriciossa) which was slightly burned, soggy and pretty tasteless."

Service Quality

Pros:

• "The reception from Salvatore and his colleagues was very friendly and welcoming."
• "Service was great but the place was empty so they were not run off their feet."
• "The service from Paul was friendly and attentive, but not overly so."
• "Lovely restaurant with great food, fantastic staff (Lara was outstanding)."
• "Paul our server made us feel very welcome upon entry and always was available to anything we needed."
• "The waiter advising on the wine was brilliant."
• "The staff were lovely and the food was delicious."
• "The waiter then forgot to bring milk for the tea and it took a few times asking for them to bring it over."

Cons:

• "Not a great experience, went for lunch for the 50% offer and was seated promptly but then we ignored for an hour."
• "We were told the kitchen had been confused and 15 minutes later the rest of the first course arrived."
• "The service was not great this time, glass containing a tealight on the table exploded no apology."
• "Service was not very attentive by now, and as we were in private dining we had to get up from table and walk downstairs to get attention."
• "We were notified 10 minutes before our reservation that the outdoor area was flooded which was disappointing but unavoidable."
• "Service was EXTREMELY POOR and SLOW we were ignored multiple times."
• "Staff were great the food? Starters were absolutely excellent, mains were average at very best."
• "The service was appalling - they had obviously oversold tables without ramping up the staff required."

Ambiance and Atmosphere

Pros:

• "Lovely restaurant with a great atmosphere."
• "The atmosphere was relaxing and the decor beautiful."
• "Visited 24/08/23 table booked 8pm, the polite gentleman kindly agreed to my request."
• "The building is nice, but far too much of Gino's face, like everywhere you look it's his face."
• "Love the W Hotel chain vibe with the live DJ."
• "The setting is good and you can sit outside in the summer."
• "The atmosphere is quite nice and lots of staff."
• "Venue is very well decorated and incorporates a nice bar area upstairs."

Cons:

• "The food and drink was overcooked and overpriced."
• "The place itself is nicely decorated but very large and open so consequently very noisy."
• "The music was far too loud and when we mentioned this to a member of staff she agreed and said other people also complained."
• "The atmosphere was minimal, and service out of the window."
• "Too focused on being fancy and not good at executing it, it's not bad and I've had both great & terrible experiences so I suppose it varies."
• "I wasn't expecting an American ice cream parlour style dining experience when I arrived."
• "The music was frantic and too loud at times. We didn't enjoy the atmosphere."
• "We weren't aware of, until received the bill, an automatic gratuity added to your bill of 10%."