Address: 3 Regent St, Cheltenham, GL50 1HE, United Kingdom
Phone: +441242806199
Rating: 4.6
based on 95 reviews.
Service
Pros:
"Upon arrival we were greeted by a lovely host who took us to our table."
"The waiter was really helpful when recommending dishes on the menu and cocktails."
"The chap that hosted us was full of jokes and energy, he recommended some great cocktails and was very attentive."
"Visited as a hen party, the gentleman on the front of house was absolutely splendid and could not do enough for us!"
"Fantastic service, delicious food beyond description you just have to try it!"
"The staff were so fantastic and attentive providing little touches for our anniversary meal to make it special."
"Amazing food, staff were friendly and very professional."
"Great Service, Great Food! Empress IPA 🍺 Then recommended: Bao Buns Brisket & Duck, Arancini, Blackened Cod, Korean Fries."
Cons:
"We arrived 15 minutes late but we were just rushed by the manager - throughout the entire meal."
"Customer service is appalling. Table was booked for 7 people by phone 6 days before the date. Arrived at the restaurant to be told there was no booking."
"The food at Bao and BBQ was lovely - however the service was poor and overall the prices were too expensive."
"Service was outstanding. The chap that hosted us was full of jokes and energy, he recommended some great cocktails and was very attentive, yet not in your face all evening. Top marks! Great choice of drinks and they offer full bar so can make any cocktail/long drink you desire."
"Staff were very unwelcoming and made this whole experience very uncomfortable."
"The service was supper good and the food was very nice, especially the pork belly, one of the best I have had. But the music was a bit off for the space, could be a bit more classy instead of night club style."
"Food was nice but a little dissappointed in the Bao Buns, they were slightly cold and lacked the visual appeal. The staff are friendly and kind and gave lovely service."
"Exceptional food and a fantastic atmosphere. Something a bit different from the normal places to eat. Staff were friendly but service was slightly slow, however the food speaks for itself so would definitely recommend and will return."
Food Quality
Pros:
"The food was incredible and did not disappoint."
"Everything was super tasty! They also have really nice cocktails - it can get a bit pricey though if you have a few as they’re £11 each."
"The food was delicious but we wasn't a fan of the ribs because they had a strong smokey taste that overpowered the bbq."
"The food was of high quality and very tasty."
"My favourite was the pickled slaw, bursting with flavours and colours."
"All dishes are so flavoursome. We had the sharing board last time we went, absolutely epic!"
"The crispy duck bao is a real must try. The recommended smoked chicken was delicious and anything with the Korean chips completes the dish."
"Absolutely excellent, if you’re in the area it is a must try!! We were lucky enough to get a table last minute and I’m so glad we did. We had a mix of baos along with small plates & the yuzu chicken thighs. Every dish was full of flavour, extremely well balanced and cooked to perfection."
Cons:
"The food looks brilliant and smells amazing, and it does taste good, but it is too expensive!"
"The food was nice but very overpriced due to their really small portions. £8.50 for one bao bun is extortionate."
"The place looks fancy and the service is more or less decent too. However, the food itself was not good at all and definitely not worth the price."
"Food is where i personally felt underwhelmed big time! First of all at 44 quid per head the sharing board for 3 people felt a bit short."
"Strong idea, let down by price and execution. Unfortunately, our chicken BAO was raw in the middle, and so had to be sent back to be replaced."
"The food was super tasty, they have a great atmosphere and very professional staff who were all so friendly! I will definitely be returning soon to experience their other delicacies."
"Gourmet prices, below average execution! There was a desire to do well, but not executed correctly."
"Happy to try new experiences and support local restaurants, but this experience fell way short for the price."
Ambiance
Pros:
"Ambiance in the restaurant is dark hued and stylish."
"It’s a nice looking place inside too, looks a bit more posh than casual so be prepared."
"Enjoyable place, open kitchen, music, nice atmosphere and the food looks just amazing."
"Wow what a wonderful restaurant. Great setting, friendly service and great food."
"Difficult place to review. The atmosphere is spot-on: very cool, very sophisticated."
"Very good food, super flavours on the meat."
"Unique atmosphere. My first experience of this restaurant made me want to try it again and share it with others. Great service."
"Absolutely wonderful experience at Bao and BBQ. The space was so lovely, I love being able to see the kitchen and what was happening. The atmosphere was perfect."
Cons:
"Our table was towards the front and caught some of the draught when other customers came in."
"The ambience was nice but the music a bit too loud for my liking."
"Other than this, I found that the ambience on the first floor wasn’t the best, it was really dark and being quite many people in a small room everything resounded a lot and it was difficult to speak."
"Having only taken a main, towards the end of the meal we could tell the server wanted us out of the table for the next customers, I appreciate there are time slots for meals, however if the food had been out faster, then this wouldn't have been the case and shouldn't happen for a one course meal."
"We arrived 15 minutes late but we were just rushed by the manager - throughout the entire meal."
"The food at Bao and BBQ was lovely - however the service was poor and overall the prices were too expensive. Especially compared to other eateries of a similar price in the town."
"Great service and cracking food, also pretty cool decor etc. We went as a party of five, all shared, like Gavin and Stacey, and was enjoyed by all. 100% we'll be back... these guys know how to run restaurants."
"Lovely venue, confusing menu (dessert menu of 2 options, both of which are doughnuts)."