Address: Wellington St, Bury, BL8 2AL, United Kingdom
Phone: +441617111012
Rating: 4.1
based on 138 reviews.
Customer Service
Pros:
"Very trusting, no pressure at all from the sales staff and more than willing to give any information they know on the car."
"Having narrowed my decision down to two cars, I was encouraged to test drive them both before committing."
"Great service from Chris and the team at Good Motors, they far exceeded my expectations."
"He gave me an honest description of the car I was buying and when he picked up on anything else he told me."
"Excelent service, very good customer service, friendly staff, made me feel confident and very happy with my purchase."
"Pleasure to deal with Earl and Chris. Zero pressure sales tactics and very honest garage."
"Staff is friendly and helpful."
Cons:
"I tried to reach Good Motors, but I was pied multiple times as the person that deals with this type of thing was never there when I called."
"Advertising incorrect car details Terrible and costly experience with NO CAR, overly frustrating, incompetent and extremely costly."
"No drivers seat in the car I came to buy. 3 calls prior to coming and nothing mentioned."
"After 2 hours of waiting I finally got to see the car but nobody was available to speak to me so I left without the car only to find it had already been sold."
"Their customer service is appalling, acting as if they are always in the right and that the customer is wrong."
"Rang them to be told rudely car drove fine we don't cover seals under warranty. Rude and unhelpful."
"The whole experience left me without a vehicle for 2 weeks this put great stress on my life with working full time as a area manager with two kids."
Car Quality
Pros:
"Made a trip all the way from London to Bury for a Mercedes C Class. Great service, great car didn’t give me no problems."
"A year later I'm a proud owner of a decent car that never failed me. Everything works fine and without issues."
"Car was in very good condition. They provided a new MOT for me, with 2 brand new tires and brake pads, free of charge."
"We had small problems with the tyre and they reimburse the money for changing the tyre within minutes of receiving receipt."
"Bought a skoda Octavia from here in nearly MINT condition the car runs awesome and so glad I bought it."
"Bought a lovely little car from Good Motors, i am so pleased with it."
"The car is absolutely fantastic, drive it feels like my dream come true."
Cons:
"Purchased a Peugeot 508sw 2011 from them just before Christmas and 6 weeks later with less than 1000 miles travelled since purchasing the car, it breaks down on the motorway."
"This problem should have been picked up during that process and rectified before my collection."
"The car we went to buy had a dodgy gasket which we spotted - they didn't."
"Very bad service, unfortunately I bought a car from this Garage and found many hidden problems they didn't disclose it to me."
"The worst place to buy a car! Bought a Hyundai i40, The car was a death trap!"
"They sold me a car with a weak battery, ended up couldn't start the car up twice within two weeks."
"The car veered severely to the right, the front tyre was a flat as a pancake and in dangerous condition."
Business Practices
Pros:
"Wow what a fantastic experience, buying my new pride and joy! No hassle or pressure, left on my own to view and test drive."
"Outstanding service! No pushy sales, given plenty of time and space to look at the car I wanted and drove it away within an hour or so!"
"Dealer was extremely courteous and gave us plenty of time with the car and gave total freedom to look around the car."
"I really recommend Good Motors to purchase your new car! Amazing service, great quality of cars, competitive prices and professional support in decision making."
"Very happy with my purchase and would definitely purchase from the team again and again."
"I would recommend Good Motor's to all my friends and family as there is lots of cars to choose from and as i said the staff made the experience worth travelling to Bury for."
"Would highly recommend this business. Great range of stock, and good prices."
Cons:
"I eventually got a reply to my many emails saying my deposit wasn’t actually refundable."
"Also I have been promised to receive a compensation for my trouble but this has never arrived."
"Seems like majority of the good reviews on here are fake or people the owner knows."
"No one wants to buy a car from dishonest and unscrupulous car dealers. AVOID!"
"AVOID at ALL costs! They don’t care about their customers."
"Would not recommended this garage and find it disgraceful that they think it's ok to use bully boy tactics."
"They are not reliable and not to be trusted. Would never recommend!!"