Well & Bucket Reviews Summary

Category: Pub London

Address: 143 Bethnal Grn Rd, London, E2 7DG, United Kingdom

Phone: +442036646454

Rating: 4.3
based on 165 reviews.

Staff and Service

Pros:

  • "The service is fantastic with staff very very keen to provide exceptional service and keep the customers happy."
  • "Very friendly and helpful staff."
  • "The staff were always friendly and attentive."
  • "The staff is very friendly."
  • "Top staff, friendly and welcoming 👍"
  • "Friendly professional welcome and service."
  • "All staff were really friendly personable, went out of their way to help us and were very welcoming."

Cons:

  • "Staff were ill-prepared for a booking of 6 and the subsequent complaint."
  • "The staff can sometimes behave in a borderline contemptuous way towards customers."
  • "Service can occasionally be indifferent but usually good."
  • "Service can be a bit slow during busy times."
  • "However, the service leaves a lot to be desired."
  • "Nobody offered to take any drinks order or food order until I went up to the bar 20 mins after arriving."
  • "The bar manager is highly unpleasant and served us a GT in a chipped glass that tumbled over."

Ambience and Atmosphere

Pros:

  • "Really lovely pub and the service is amazing, so friendly and they were so accommodating to us."
  • "Cool design, cool tunes & interesting beer selection."
  • "Really great ambience and good drink selection."
  • "The atmosphere is great, due to the clientele and the interesting decor!"
  • "Great atmosphere, so many beer options! Would gladly come here again - great place to take a date or to hang with friends."
  • "A spectacular atmosphere on a nightly basis."
  • "The atmosphere in here was really nice in a way I'm not sure I've experienced before in a darkened pub."

Cons:

  • "In the evening it gets really loud in there, so probably not a good place to go for an intimate chat/catch up/ or date."
  • "Very noisy on a Friday evening so if you want to have a calm chat then this is not the place to be."
  • "It can get very busy so I stay away on Thursday's and Friday's."
  • "The downside which was the reason for my group leaving after 1 drink was the awful sound system."
  • "The only negative thing is that the place can get too loud."
  • "Like most pubs around Shoreditch/Bethnal Green it's crazy busy at the end of the week."
  • "It's quite noisy, a fact not helped by its location on a busy street."

Food and Drink

Pros:

  • "Good pub food, the burger and halloumi fries are really good."
  • "The prawns were exceptional because they came with that garlic aioli sauce which was surprising great and ended up ordering more after."
  • "The food here is outrageously well priced for how tasty it is. I had the lobster roll and fries, it was honestly one of the nicest things I've ever eaten."
  • "The fish and chips was great."
  • "Food was good, especially the oysters and sweet potato fries!"
  • "We had Aperol, fish&chips and a Caesar salad which were all delicious."
  • "The Dr Pepper brisket, grain mustard remoulade and chipotle and BBQ aubergine with pistachio lemon 'slaw were both excellent."

Cons:

  • "New menu is nothing special and can be found anywhere - burgers etc. Bring back the old menu!"
  • "Our whole group left after dinner still hungry, but with a big hole in the wallet."
  • "The halloumi fries were a rip off, super expensive and not home made."
  • "Change of owner, menu and staff and unfortunately it has totally gone downhill."
  • "But don't eat here - food portions are very small and overpriced."
  • "The roast was dry, cabbage undercooked, and the root vegetables resembled something akin to baby food."
  • "The food was not good."

Value and Pricing

Pros:

  • "Very affordable for the area with an incredible beer selection."
  • "Reasonable prices!"
  • "The craft beer selection is really good and at a very fair price."
  • "A perfect venue for card heavy punters to swipe away and do some serious drinking. Reasonably priced drinks."
  • "Prices are good and staff were smiling and actually looked like they enjoyed being there."

Cons:

  • "The lack of happy hour or 'offers' make it an expensive Friday night, but worth it."
  • "We were all overcharged on our drinks, the worst being a bottle of wine where we were charged £37.90 instead of the advertised £30."
  • "£400 for a poor experience and they had the temerity to add 12.5% for non existent service."
  • "Let down slightly by the prices, in particular the beer - make sure you check the menu instead of just ordering from looking at the taps otherwise you can end up paying £8 for a pint."
  • "Good beer too but watch out for the really expensive one on the end (they should say before you order it)."
  • "Prices high but it's London prices after all."
  • "Overpriced, mediocre food with all the favourite dishes (crab fries, lobster rolls) now taken off the menu."

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