Burger & Lobster Oxford Circus Reviews Summary

Food Quality

Pros:

• "The food was cooked to perfection we had the sharing platter and it was delicious!"
• "The food was really tasty and the cocktails were lovely."
• "The food was very delicious, the steam lobster is very nice and juicy."
• "Lobster was great and oysters were also very tasty."
• "The food was also exceptional."
• "The food the service the atmosphere everything was top notch."
• "The food was SO tasty - I've eaten a lot of burgers in my time and this was possibly one of the best!"

Cons:

• "The drinks have way too much ice and are overpriced."
• "The portion is too small & even tasteless!"
• "The lobster was delicious but the burger was somewhat dry so it was disappointing."
• "I probably chose the wrong dish but the ribs weren't nice at all."
• "Crab Macaroni cheese was OK, liked the idea, but a bit bland."
• "The classic lobster dish was nice but quite a small portion for £38."
• "The only thing I didn’t necessarily enjoy was the lobster Mac and cheese."

Service

Pros:

• "Maria was a great host and the rest of the staff were lovely and attentive."
• "We had great food and service provided my Matthias was absolutely amazing."
• "Most importantly, myself & my wife were really astonished with the great service and friendly attitude of the waitress, named Maria from Greece."
• "The staff is super friendly and helpful (for the less lobster-experienced people out there)."
• "We were served by a very pleasant gentleman called Matthias, our 4 month old took to him very well, great energy nice smile, overall great customer service."
• "Libby and Chuy were just so lovely, so incredibly friendly a real credit to the restaurant."
• "Matthias was very friendly and accommodating - great guy!"

Cons:

• "This time I went there was really disappointed, small lobster, terrible service, no one want to refill water and clean table very quickly when we finish."
• "Service wasn’t at their best either!"
• "Service was a little slow, though they were busy."
• "Music was too loud to even hear each other across a small table, staff were rude and completely ignored us."
• "Our waitress was HORRIFIC! And her name was Karen (lol I’m not making this up - proof attached). Karen was rude, blunt and continuously kept eye rolling at us."
• "The waitress was rude, inflexible and worse of all kept rushing us to make a decision when the restaurant wasn't even full..."
• "Service was unfortunately not good at all."

Ambience

Pros:

• "The overall look of the restaurant adds a comfortable feel."
• "The atmosphere and food were amazing."
• "Loved the location and service."
• "Nice restaurant just off a busy street. Great food, nice atmosphere, good selection of drinks."
• "The restaurant is big and clean. Ambiance is great."
• "It wasn't super crowded so it was easy to have a normal conversation without shouting which was good since we went out with colleagues."
• "We really enjoyed our lobster in the nice atmosphere."

Cons:

• "The food was lovely but the ambience and surroundings are quite a bit dreary."
• "The lobster tanks are depressing to say the least looking at the lobsters await their fate isn't the best mood setting."
• "The restaurant wasn't too crowded the tables were quite spaced out from each other."
• "The ambiance lacked the vibrant energy that one might expect from a bustling area like this."
• "There was a bad seafood smell throughout the stairs leading down to the toilets but this was not noticeable in the main restaurant."
• "Good atmosphere with Christmas decoration. Food was good but overpriced."
• "The chocolate fondant was bad. Was just a dry chocolate cake, no molten center."