Khoo Massage Therapies Reviews Summary

Professionalism and Skill

Pros:

• "Carolyn is very knowledgeable, friendly and I already felt so much better just after the first treatment."
• "Carolyn's massage was like no other. I've had hundreds of massages all over the world and Carolyn's was the best massage I've ever had."
• "Carolyn even added hot stones, and helped me into positions that stretched out my neck, which I've never had in a massage before."
• "She found knots in my body very carefully, and has magic hands and elbows to accurately focus on them to release."
• "Carolyn is incredible at what she does. She's got a natural touch, with the experience and skill to create a holistically healing experience."
• "Carolyn was very professional, respectful, and super friendly."
• "Second time with Nathan. Still impressed with his professional skill."
• "Absolutely brilliant. Carolyn listened to where my pain was and my story and then managed to somehow follow the pain and find all the points that have been giving me issues."

Cons:

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Customer Care and Communication

Pros:

• "Carolyn takes time to listen to your needs and I can’t praise enough her professionalism."
• "She took the time to really listen and worked on my body accordingly."
• "Carolyn starts by asking a few questions including if there are any specific problem areas."
• "Carolyn is very attentive and listens to what you need."
• "Very professional but also soft and welcoming she made me feel very comfortable in her space."
• "I described an issue with my shoulder to Carolyn. After a general body massage, she focussed on my shoulder and identified and treated the core of the issue so skilfully."
• "Carolyn was very welcoming and friendly. She is very professional and her Covid-19 procedures are the best I have witnessed."
• "Carolyn is a consummate professional and couldn't have been more welcoming and careful."

Cons:

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Atmosphere and Environment

Pros:

• "The setting (Carolyn's home) is calm and relaxing, as well as clean and professional."
• "We both like the atmosphere in the place and will definitely come back!"
• "The space is lovely and calm and Carolyn is very attentive."
• "From the moment you walk in, you're made to feel at ease. The facilities are comfortable and homely."
• "Her space is clean, warm and inviting."
• "Very calm and relaxing environment, with good hygiene."
• "Carolyn has created a lovely relaxing space and atmosphere to enjoy a massage."
• "Carolyn has taken precautions to protect her clients during these difficult times."

Cons:

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COVID-19 Safety Measures

Pros:

• "Carolyn was very welcoming and friendly. She is very professional and her Covid-19 procedures are the best I have witnessed."
• "Her COVID precautions are also excellent."
• "Carolyn wore full protective gear and I felt safe getting a massage."
• "I also felt extremely safe due to her stringent Covid policies of cleanliness, face masks and clear directions about what the process would be."
• "She has put an enormous amount of thought and effort into keeping everyone safe."
• "It has top notch safety measures for Covid protection."
• "I found the massage both very relaxing but also effective on my knots and tense back. She was also very kind, giving me great advice and her place is spotless and peaceful."
• "Carolyn has taken all possible measures to ensure a safe environment in which to have a massage."

Cons:

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