Bill's Rushden Lakes Reviews Summary

Service

Pros:

• "Service was first class and Rosie and the team went the extra mile to make sure we had a great meal out."
• "Very attentive, very helpful regarding the menu for me, friendly, good sense of humour and professional."
• "The staff are friendly and want to make sure everything is OK."
• "Every single member of staff were very polite, welcoming and genuine."
• "Izzy waited our table with a lovely elegance and charm and made our visit perfect."
• "The member of staff at the door assured us that a table for two people would become available within 10-15 mins."
• "The service was very good and the food was lovely."
• "The service was amazing and the food... delicious."

Cons:

• "To be seated took ages, to be asked what we would like took longer."
• "Service is ok but fails if you're dining between shift swap overs."
• "Booked in for brunch... Took a while to get service considering wasn't that busy but was friendly and informative."
• "Service was slow. The food was very dry with over cooked chicken."
• "Decent food but poor service. My mixed seed salad was purely greens and no seeds, they forgot our drink order."
• "The service was very slow took ages to get our drinks and meal despite not being very busy."
• "Service was slow but I think it's down to being understaffed."
• "Service was friendly but extremely slow."

Food Quality

Pros:

• "The food was excellent. It was delivered piping hot and was very tasty."
• "The food was great and we all enjoyed what we ordered."
• "I cannot say anything bad about the food at all, very tasty, perfect presentation."
• "The food was lovely, well cooked, well presented and fabulously tasty and good value for money."
• "The food was delicious, and the portion size was good."
• "Food arrived and was hot and tasty, would go again for sure."
• "I really enjoyed being at Bills... The food came out very quickly and was reasonably priced."
• "The food was lovely, the staff were full of energy and so helpful."

Cons:

• "The food was very dry with over cooked chicken."
• "Sauces are sparse and I had to ask twice for some."
• "I feel the evening menu prices aren't worth it after the latest menu change."
• "Not good food. Basically they just reheat Costco frozen products like their dumplings, chicken nuggets, and pasta."
• "Service was poor: No asking if we wanted any more drinks as they appeared overwhelmed."
• "I was given the wrong starter initially which was rectified but the ‘pork’ looked and tasted more like tuna."
• "My daughter’s chargrilled chicken with carrot and hummus was way over cooked and drier than the Sahara in July."
• "The food took forever to come out, even once the rush had gone down."

Ambiance and Setting

Pros:

• "The restaurant is very warm and inviting."
• "Great place, we will visit again."
• "Choice of music in the background was really good."
• "Great outside seating with views across the lake."
• "Inside is a great set up and has a fantastic vibe when busy."
• "The atmosphere and ambience at Bill's made for a great evening."
• "Overall the service was fantastic."
• "Great place with taste food, dogs friendly, good prices."

Cons:

• "The atmosphere was broadly ok however the music was a little loud and excitable for the vibe of the venue."
• "Very modern and stylish but extremely busy and crammed in."
• "You could hear your next tables whole conversation if you wanted so a quite place this is not."
• "The toilets they were quite primitive and dirty."
• "Rubbish around the back of the restaurant."
• "The exterior seating area cushions were stained and dirty."
• "Very unimpressed and definitely won’t be recommending nor coming back."
• "The food took forever to come out, even once the rush had gone down."