Woodford Lodge Reviews Summary

Food Quality

Pros:

• "Really good food, I would highly recommend this restaurant with great views across the lake."
• "Lovely food, I can recommend the roast chicken and the desserts were excellent, the pannacotta was very nice."
• "Food was excellent. Not cheap, but very good."
• "Food was delicious."
• "The food was fantastic we couldn't fault it!"
• "Everything was absolutely delicious."
• "The food was superb."

Cons:

• "The veg was hard almost uncooked."
• "The roast potatoes were difficult to cut and dry."
• "The chips were over cooked and greasy."
• "The food was mediocre. The red cabbage was cooked with lots of cinnamon and very sweet, the hard carrots were cooked with fennel."
• "Burger a bit dry but basically most dishes taste wonderful."
• "The chicken roast was poor & you got half a leg & a massive Yorkshire covering the the rest of the minimalist food for £16."
• "The potatoes were dried out and obviously frozen not fresh."

Service

Pros:

• "Our lovely waitress Sharon looked after us so well, she was so attentive to all our needs."
• "Friendly service and super view of the lake from our table."
• "The service at this small establishment was second to none."
• "Staff friendly and helpful."
• "Fantastic, attentive service."
• "The staff were really welcoming, polite and accommodating."
• "The staff are fantastic - polite, attentive, fast & very knowing of the menu."

Cons:

• "Manager came out angry telling us to put it out when my mom apologized and the manager said chuck it on the floor over there- not very environmental friendly or sustainable for our planet."
• "Service was snails pace, totally unknowledgeable."
• "We were literally stood at the till wanting to pay and 4 separate waiting staff all looked at us and carried on with what they were doing."
• "Very disappointed with lack of cakes and the coffee order was wrong."
• "The staff were polite but clueless."
• "Not exactly great customer service."
• "The service is slow and a little rude."

Value

Pros:

• "Reasonable prices and lovely ambience."
• "They charged us £30 which was a bargain."
• "Excellent value at £18."
• "The food was outstanding and amazing value."
• "The food was absolutely delicious & reasonably priced."
• "The menu offers a very good choice and is reasonably priced given the quality of the food."
• "Great service and great food."

Cons:

• "Were also charged £6 for 2 extra portions of bread which seems excessive."
• "Restaurant bit expensive."
• "Food is ok but a tad expensive for what it is."
• "Definitely not worth 14 quid - really very underwhelming."
• "Menu very sparse, and VERY expensive."
• "No price on the menu which resulted us paying £70 for a burger, roast, salad which seemed ridiculously expensive."
• "We were charged full price £28 for pea risotto!"

Atmosphere & Location

Pros:

• "Sit out and enjoy lakeside views."
• "Lovely restaurant set in beautiful grounds overlooking chew lake."
• "The views of the lake create such a feel of serenity."
• "The views are stunning (chew valley lake)."
• "Lovely restaurant with great views well worth a visit for a delicious meal."
• "Love this place. Even on a grey dismal day the views are beautiful."
• "Absolutely gorgeous place to eat or even just have a drink at. Overlooking the lake, in the sun, it was beautiful."

Cons:

• "A brand new cycle/pedestrian walkway put in around the North and West Side of the lake, and when you get there (as a cyclist) they don't want you in the main building."
• "Not very friendly staff on arrival."
• "Shame really, lovely spot but the faff put us off."
• "Turned up for morning coffee with Dad. We asked to be seated outside but were told that all the tables had been pre-booked for people having breakfasts."
• "Personally I feel it's like sitting in a school dinning hall lacking any intimate atmosphere."
• "We used to have sole use of Woodford Lodge for anglers. Now we aren't even allowed to sit down outside."
• "So my husband and I just sat on a bench outside but we could see people being served drinks which was kinda annoying because I would have liked to also have a drink near the river disappointing really."

Hygiene & Facilities

Pros:

• "Management and staff were very careful with social distancing and general hygiene."
• "Plenty of parking and toilets suited for wheelchairs."
• "Parking is free at the moment as the meters are covered."
• "Good disabled facilities."
• "They are very covid secure."
• "A former fishing lodge in a lovely position on the edge of Chew Valley lake."
• "Excellent location with free parking & lots of outdoor seating for sunny days."

Cons:

• "The large MEAT FLIES had beat me to it!!! a real shame the cakes had no protective covers on."
• "The tabletop was very sticky all over - hadn't been properly cleaned."
• "The toilets are covered in cobwebs and dead spiders, no tissues either."
• "Was really grubby the toilets looked as though they hadn't been cleaned in weeks, no toilet paper, no hand towels."
• "Wanted cream teas for myself and husband, told we had to get them from kiosk across car park."
• "The large MEAT FLIES had beat me to it!!! a real shame the cakes had no protective covers on."
• "Only downside is that there isn't really anywhere to stroll around the lakes before or after your meal."