Glegg Arms Beefeater Reviews Summary

Service

Pros:

• "Service fantastic. Food delicious and lady serving us was so lovely."
• "Great service, lovely waitresses."
• "Staff were beyond friendly and incredibly helpful!"
• "The manager was very helpful in getting me another meal and knocked the pudding off the bill."
• "Other pubs should take note as the service at the Clegg arms was superb."
• "The staff were very friendly, polite, smartly dressed and professional."
• "Really friendly & kind staff....our lovely waitresses were Sue, Lisa J, Sarah & Claudia."

Cons:

• "absolutely depressing place; staff are miserable excluding the young lady who was serving us."
• "Waited an age. Underpaid staff clearly don't have any passion or enthusiasm."
• "Terrible service, extremely rude and arrogant manageress."
• "Service was very poor."
• "Had to wait long periods and keep chasing for next course."
• "All food was cold, chicken, burger, chips all cold."
• "Service was awful, disinterested and kept saying is that all when only told the girl the starters."

Food Quality

Pros:

• "You can have an all you eat cooked breakfast, looked delicious."
• "I had surf and turf it was beautiful, food piping hot steak cooked to my liking, crispy chips and great service."
• "The steak was delightful but again, slightly overcooked."
• "Very good standard of food served."
• "Compared to another Beefeater visited recently this was definitely far superior. Food and service first class."
• "The food is amazing as is the service."
• "The food we did get was nice."

Cons:

• "Very disappointed with the three fish dry with flavourless wet spinach."
• "Food was pretty gross."
• "The prawn cocktails had very few small prawns, the pate tasted terrible."
• "The food was so cold very poor in how it was cooked, steaks full of fat, burnt fries."
• "The food was just awful. Cooked breakfast was poor, and the self-service continental was shocking."
• "The sunday lunch roast lamb, etc was disgusting, cold frozen & tasteless veg."
• "Salad starter was a long keafed lettuce cut in half lengthways a few bits of something over the top and a splash of dressing for £5 rip off."

Cleanliness

Pros:

• "It was a very pleasant lunch, we were seated in the conservatory, it was not noisy, a blessing and a bonus no loud music."
• "The dessert plate was empty and was well presented."
• "An added bonus, the place is spotless, lovely and clean."
• "Even the disabled toilet is kept clean, well stocked with tissues, handwash and smells lovely!"
• "Lovely warm homely atmosphere."

Cons:

• "What really let the place down was the disgusting mess in the ladies toilets."
• "The toilets stank and are filthy!"
• "Both the male and female toilets were dirty and messy."
• "The whole bar and dining area needs a refit it is tired dirty and in need of modernisation."
• "The place was a bit grubby and dirty."
• "The carport and flooring was stained."
• "The walls were dirty and surfaces dusty."

Atmosphere & Facilities

Pros:

• "Definitely a good place for a family party."
• "Went on a Saturday evening it was pretty packed in there lot's of people enjoying the meal, didn't have to wait long for our table even though we arrived early."
• "Great atmosphere and a good separate area for parties."
• "The attached hotel was really handy for family travelling up for the party."
• "Excellent wheelchair facilities."
• "A great playground just outside for children or activities for them to do at the table!!"
• "Good on site parking and an outdoor play area for the children."